[Bug 6506] Poor bug severity classification practices

[Wine Bugs]

http://bugs.winehq.org/show_bug.cgi?id=6506





------- Additional Comments From zthg4821 at gmail.com  2006-24-10 10:27 -------
Thanks for taking the time to respond Mike.

> For Wine, 'critical' means "Wine does not start at all on my platform.

That's not what your Bugzilla says:

-----------
Severity
  This field describes the impact of a bug.

  Blocker     Blocks development and/or testing work
  Critical    crashes, loss of data, severe memory leak
  Major       major loss of function
  Minor       minor loss of function, or other problem where easy workaround is
present
  Trivial     cosmetic problem like misspelled words or misaligned text
  Enhancement Request for enhancement
-----------

Let's see how bug 3063 fares against that definition of "critical":

* "crashes" - Check!
* "loss of data" - Check!
* "severe memory leak" - Check!

Please don't let the officially given definitions be of inconvenience. Feel free
to ignore them when, for example, the situation threatens to delay the release
of a Codeweavers or TransGaming product or otherwise put a dent in revenue or
tie up company resources. As the accountants and shareholders will tell you,
Wine's significant deficiencies when used with a single (as far as you know)
application just isn't worth the expense to fix. :)

> There are native applications such as Amule which can replace emule's
> functionality, so I have a hard time to believe that this is stopping you
> from doing something.

I'm surprised to hear such reasoning coming from a Wine dev. If you really want
to go there then you must concede that ~99% of popular Windows applications (not
just eMule) can be substituted with native *nix apps for ~99% of users. Most
people don't use Wine because they have no other choice, they use it because
they want to use the applications they most prefer. So when users reach for Wine
they expect it to work. It's disingenuous to place part of the blame on the user
for daring to use Wine for what it was designed to be used for.


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