[Bug 10768] New: Can't bring up help on Dragon Naturally Speaking 9

wine-bugs at winehq.org wine-bugs at winehq.org
Thu Dec 13 18:53:16 CST 2007


http://bugs.winehq.org/show_bug.cgi?id=10768

           Summary: Can't bring up help on Dragon Naturally Speaking 9
           Product: Wine
           Version: CVS/GIT
          Platform: Other
               URL: http://nuance.com
        OS/Version: other
            Status: NEW
          Severity: normal
          Priority: P2
         Component: wine-misc
        AssignedTo: wine-bugs at winehq.org
        ReportedBy: dank at kegel.com


Bringing up help on Dragon Naturally Speaking 9
either doesn't work at all, or just barely works.

For instance, in the new user training, if you get
a dialog saying that it can't adjust your volume
(as you currently do on some alsa systems like mine),
there's a Help button.  Clicking that gives the
message "Failed to launch help." +relay shows
0028:Call KERNEL32.CreateFileW(00af7c70
L"mk:@MSITStore:C:\\PROG~FBU\\NUANCE\\NATU~0QK\\HELP\\ENX\\PREF\\DRAGON_ENX.CHM>HiddenNav",80000000,00000001,00000000,00000003,00000080,00000000)
ret=790786d7
0028:Ret  KERNEL32.CreateFileW() retval=ffffffff ret=790786d7
Odd that it's trying to open that as a plain file.
http://wiki.winehq.org/HtmlHelp indicates it's supposed to 
be accessed via wininet, or something.  I'll attach 
a +relay log as helpbug1.txt.

Similarly, if you right click on the microphone symbol and
chose "Help / Show Topics", you get a very similar error,
0009:Call KERNEL32.CreateFileW(00ae52e8
L"mk:@MSITStore:C:\\PROG~FBU\\Nuance\\NATU~0QK\\help\\enx\\pref\\dragon_enx.chm",80000000,00000001,00000000,00000003,00000080,00000000)
ret=78d356d7
and an entry in dragon.log:
16:38:45 Warning:
HtmlHelpA(mk:@MSITStore:C:\PROG~FBU\Nuance\NATU~0QK\help\enx\pref\dragon_enx.chm,
0, 00000000)

The "Help / Performance Tools" entry (not sure about the name,
it's one of the first ones in the list" does bring up help,
but it's unstable, it seemed to crash pretty quickly for me.


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