[Bug 21736] Quicken 2004 Premier Ctrl+F is not recognized on application launch.

[wine-bugs at winehq.org]

http://bugs.winehq.org/show_bug.cgi?id=21736

--- Comment #17 from Robert H. Dinah <rhdinah at yahoo.com> 2011-11-30 11:32:19 CST ---
(In reply to comment #16)
> (In reply to comment #15)
> > Remember this is WINE's bug, not mine ... it was submitted in good faith ... on
> > my time and at my expense ... ignoring bugs does not fix them ... true? It was
> > not submitted because I needed a fix ... it was submitted to improve the code
> > ... your code ...
> 
> We aren't ignoring it.  We asked you to retest it, you didn't, then you
> badmouthed us when we said you weren't responsive.  You followed up with an ad
> hominem attack.  If you're trolling, it's succeeding.  If we've lost a friend,
> well, you haven't shown any friendliness here.

>> We aren't ignoring it.

And I quote: "Closing. No need to reopen. It will be ignored anyway. Consider
this your refund."

>> We asked you to retest it, you didn't

Yes and no ... true I didn't test it with a development version, because I
didn't wish to corrupt my machine with sub-alpha code ... as I mentioned I use
my machine in my work. However I DID TEST IT on each and every new production
release of WINE ... and it never worked ... and the request did not say to
report back the results. In my eyes testing with a development release for
something as simple as a keyboard accelerator ... when clearly it wasn't being
addressed all along ... made it appear to put the onus back on me ... which
created frustration. In development shops I've worked it was never the
responsibility of the bug submitter to test or debug his bug. Of course when I
was assigned a bug that was particularly difficult to reproduce I would engage
the submitter to reproduce the bug so that I could do so in like manner at my
desk as a developer. And that is the reason for my statement: "It is difficult
for me to understand the underpinnings and mentality of WINE's quality
assurance procedures".

When my manager asked me to test something I would. If he asked me to report
back by some time I would. Otherwise I'd not bother him in his busy day unless
he specifically asked me what happened on the test.

>> then you badmouthed us when we said you weren't responsive.

No I "badmouthed" you when for apparently no reason the words "non-responsive"
and "abandoned" came out the middle of nowhere in my email ... without a
previous kind message to me of any potential status that I may have observed.
Should the team have asked me to test code with specific debugging code
addressing this bug I would have created a test machine to do so gladly. Had
they asked and delivered development code to me with debugging symbols in it I
would have attempted to debug it for you. Since I am a Windows and Unix
developer myself this would have been easy, however, like you all I am a very
busy person. [sigh ... why am I writing this?]

>> "If you're trolling"

Name calling is not nice.

>> "Other then rant your comment 4 contained no useful information whatsoever."

Agreed, but the tone of this is not nice.

>> "Adding a comment to the bug is enough, don't change an originally reported
Wine version. Please read once again comment #5, and follow the request there."

IMHO what I consider a properly made polite statement.

>> "If you are not happy with the service, feel free to ask for a refund."

An overused, shameful and insulting statement ... especially considering who
made it.

>> "you haven't shown any friendliness here"

Looking back on the thread I concur ... most of them were made in frustration
... should this have insulted your team ... I apologize ... however as
documented above ... and again looking back on the thread ... neither does the
WINE team.

One more thing, please:

>> "You should probably check who you telling this to."

If Jesus or God had spoken to me I would have known it AND they would have told
me they were Jesus or God. Other people because of their status don't impress
me and I certainly don't raise them up and onto a pedestal. Nevertheless I
still would invite, expect and return intelligent, polite conversation and due
respect.

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