[Bug 18231] Acrobat 8 fails to install due to spooler service being disabled by default

wine-bugs at winehq.org wine-bugs at winehq.org
Sat Feb 25 06:45:49 CST 2012


http://bugs.winehq.org/show_bug.cgi?id=18231

Anastasius Focht <focht at gmx.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
           Priority|P3                          |P2
             Status|UNCONFIRMED                 |NEW
                URL|                            |http://www.excelerate.com.a
                   |                            |u/downloads/AcroPro80_efg.e
                   |                            |xe
                 CC|                            |focht at gmx.net
            Summary|Acrobat 8, unable to        |Acrobat 8 fails to install
                   |install                     |due to spooler service
                   |                            |being disabled by default
     Ever Confirmed|0                           |1

--- Comment #19 from Anastasius Focht <focht at gmx.net> 2012-02-25 06:45:49 CST ---
Hello,

confirming, the installer fails.

--- snip ---
...
0026:trace:msi:MSI_ProcessMessage (nil) (nil) (nil) 0 100 L"Action 13:31:26:
StartServices. Starting services" 
...
0026:trace:msi:MSI_DatabaseOpenViewW L"SELECT * FROM ServiceControl" 0x33f7f8 
...
0026:trace:msi:MSI_FormatRecordW (L"Spooler") 
...
0026:Call advapi32.OpenSCManagerW(00000000,00000000,00000001) ret=7ecaee32 
...
0026:Ret  advapi32.OpenSCManagerW() retval=01fe9d40 ret=7ecaee32
0026:Call advapi32.GetServiceDisplayNameW(01fe9d40,01d0d330
L"Spooler",00000000,0033f70c) ret=7ecaeec1 
...
0026:Call advapi32.OpenServiceW(01fe9d40,01d0d330 L"Spooler",00000014)
ret=7ecaef48 
...
0026:Ret  advapi32.OpenServiceW() retval=01d0dde0 ret=7ecaef48
0026:Call advapi32.StartServiceW(01d0dde0,00000000,00000000) ret=7ecaf002 
...
0026:Ret  advapi32.StartServiceW() retval=00000000 ret=7ecaf002
0026:err:msi:ITERATE_StartService Failed to start service L"Spooler" (1058) 
...
0026:trace:msi:MSI_ProcessMessage (nil) (nil) (nil) 0 200 L"Service to start:
Print Spooler" 
...
0026:trace:msi:MSI_ProcessMessage (nil) (nil) (nil) 0 10 L"Action ended
13:31:26: StartServices. Return value 1627." 
...
0026:trace:msi:ACTION_HandleStandardAction scheduling rollback action 
...
--- snip ---

Quickfix: change service start type before running the installer

--- snip ---
$ wine reg add "HKLM\\System\\CurrentControlSet\\Services\\Spooler" /v Start /t
REG_DWORD /d 0003 /f
--- snip ---

(set to manual start)

The installer completes successfully with that.

$ sha1sum AcroPro80_efg.exe 
02752fbdacd5f04386d517ce9b7d421b6e608206  AcroPro80_efg.exe

$ wine --version
wine-1.4-rc5

Fedora 16 32/64 bits

Regards

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