[Bug 36697] 64-bit InstallShield engine COM server 'ISBEW64.exe' occasionally crashes on OLE teardown (32-bit InstallShield based installers in 64-bit WINEPREFIX)

[wine-bugs at winehq.org]

http://bugs.winehq.org/show_bug.cgi?id=36697

Anastasius Focht <focht at gmx.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
            Version|unspecified                 |1.7.18
                URL|                            |http://www.playon.tv/downlo
                   |                            |ads/playon/
           Keywords|                            |download, Installer, win64
                 CC|                            |focht at gmx.net
         Resolution|DUPLICATE                   |---
     Ever confirmed|0                           |1
            Summary|PlayOn won't install in a   |64-bit InstallShield engine
                   |64-bit WINEPREFIX           |COM server 'ISBEW64.exe'
                   |                            |occasionally crashes on OLE
                   |                            |teardown (32-bit
                   |                            |InstallShield based
                   |                            |installers in 64-bit
                   |                            |WINEPREFIX)

--- Comment #3 from Anastasius Focht <focht at gmx.net> ---
Hello folks,

actually bug 24611 had multiple issues mixed together.
I didn't explicitly mention this there since that bug was targeting WoW64 COM
registry views synchronization (the main blocker).

Your backtrace highlights a shutdown race that occasionally happens in 64-bit
InstallShield engine COM server which talks over standard marshaller to the
32-bit installer part.

The crash is harmless in the end as it happens in OLE server teardown phase
(typelib/refcounting) but of course it scares people because it triggers
'winedbg'.

--- snip ---
Unhandled exception: page fault on read access to 0x00000007 in 64-bit code
(0x00007f11f0b1e5ec).
Register dump:
 rip:00007f11f0b1e5ec rsp:000000000023f760 rbp:000000000004ef80 eflags:00010246
(  R- --  I  Z- -P- )
 rax:000000000005f850 rbx:0000000000000007 rcx:0000000000000007
rdx:0000000000000008
 rsi:0000000000000000 rdi:0000000000000000  r8:0000000000000000 
r9:000000000023f5a8 r10:000000000023f578
 r11:0000000000000000 r12:000000000004efa0 r13:000000000005f0f0
r14:0000000000000000 r15:0000000000000000
...
Backtrace:
=>0 0x00007f11f0b1e5ec VariantClear+0xdc() in oleaut32 (0x000000000004ef80)
  1 0x00007f11f0b0c875 in oleaut32 (+0x4c874) (0x000000000004ef80)
  2 0x00007f11f0b057ad in oleaut32 (+0x457ac) (0x0000000000000000)
  3 0x0000000000401440 in isbew64 (+0x143f) (0x000000000041b960)
  4 0x0000000000406486 in isbew64 (+0x6485) (0x000000000041b960)
...
0x00007f11f0b1e5ec VariantClear+0xdc in oleaut32: movzwl    (%rbx),%eax
Modules:
Module    Address                    Debug info    Name (56 modules)
PE              400000-          420000    Export          isbew64
ELF            7b800000-        7bc73000    Dwarf           kernel32<elf>
  \-PE            7b820000-        7bc73000    \               kernel32
ELF            7be00000-        7c103000    Dwarf           <wine-loader>
...
Threads:
process  tid      prio (all id:s are in hex)
...
0000002a (D)
C:\users\lyriclover\Temp\{336BCF94-D575-4E52-AA73-85C4B02D0543}\ISBEW64.exe
    00000040    0
    0000003e    0
    0000002d    0
    0000002b    0 <==
--- snip ---

Anyway, your app needs .NET Framework 3.5 SP1 and Windows Media Player 9+

These prerequisites are not properly installed in 64-bit WINEPREFIX due to
other known Wine bugs.

Even if .NET Framework installers report success in WoW64 environment (without
'winetricks') they are still broken in the end.

For WMP 9 you need a bi-arch installer because the installer detects WoW64
environment.

Various issues that only experts can properly diagnose and work around - it's
not for the faint-hearted.

So yes, please use a 32-bit WINEPREFIX (WINEARCH=win32) to avoid all the mess.

I'll rechristen the bug because it still highlights a problem with Wine (albeit
non-critical).

Regards

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