[Bug 35770] New: Contacam Surveillance Software Crashing at Random

wine-bugs at winehq.org wine-bugs at winehq.org
Tue Mar 11 08:44:20 CDT 2014


http://bugs.winehq.org/show_bug.cgi?id=35770

            Bug ID: 35770
           Summary: Contacam Surveillance Software Crashing at Random
           Product: Wine
           Version: 1.4.1
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: msvfw32
          Assignee: wine-bugs at winehq.org
          Reporter: isaacemch at gmail.com

Created attachment 47763
  --> http://bugs.winehq.org/attachment.cgi?id=47763
Contacam surveillance software crashing (msvfw32)

I'm running Contacam (video surveillance software -from contaware.com) with
WINE 1.4.1, and the application is crashing at random intervals.  Sometimes 6
minutes, sometimes 6 hours, and everything in between.

The error log seems to be pointing to msvfw32 as the culprit, but I'm not
absolutely sure.

I think this only happens when I run the application to record upon detection. 
When I have all camera detections set to off (monitor only) the system does not
crash.  It seems that when (maybe) contacam detects motion and then starts
recording to disc, the crash occurs.

This doesn't happen on every detection though.  ContaCam will detect some
movements, and record them to disk just fine, but after a (seemingly) random
amount of time later, the application crashes, showing the attached log.

I am not completely sure what is going on here and why.
My clues are that msvfw32 (seems) to be a 16bit video compression DLL.  My
question to this finding would be: "What would make the video compression
fail?"
I wonder if I do not have my WINE environment setup properly.
I have made sure to install the 32bit configuration of WINE (I am running
Ubuntu 13.10 x64)
I am also not sure if it is a result of what folder I am having Contacam
storing its images to.  I am telling Contacam to store images to /var/www
directory, but have allowed all permissions to this /var/www directory. 
Contacam is able to store videos to this location fine (most of the time at
least).  I wonder if permissions are being overridden to denied sometimes
maybe.  Maybe this has nothing to do with it though.

I'm hoping to get this app to not crash soon, because I need my surveillance
system to be reliable.

Thanks,
Isaac

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