[Bug 38820] New: PunkBuster pbsetup 3.8 fails to download

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=38820

            Bug ID: 38820
           Summary: PunkBuster pbsetup 3.8 fails to download
           Product: Wine
           Version: 1.7.43
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: o.dierick at piezo-forte.be
      Distribution: ---

Starting pbsetup in a clean 32bit wineprefix fails with the messagebox: "ERROR:
The attempt to download
'http://websec.evenbalance.com:6080/downloads/pbgame.htm' failed because the
connection timed out. Please make sure that you are properly connected to the
Internet and try updating again later."

Step to reproduce:
1. Create a new 32bit wineprefix.
2. Download pbsetup 3.8 from http://www.evenbalance.com/.
3. Unzip and copy pbsetup.exe to .wine/drive_c/.
4. cd to .wine/drive_c/ and run wine pbsetup.exe
5. Accept the licence agreement, click "ok" when pbsetup says it runs for the
first time.
6. pbsetup displays a progress bar.

What should happen:
pbsetup should download its game database and open the main window (empty at
first).

What actually happens:
pbsetup displays a dialog box with the aforementioned message. The program
closes when user clicks on the button.

Starting pbsetup with files copied from a wineprefix where it has run before
allows the program to start, but the error happens when clicking on "Update
PunkBuster".

Step to reproduce (continued):
6. click "add game" in the main window.
7. Select any game (APB Reloaded in my case).
8. Remove the path from the textbox and type C:\ in its place.
9. Click "add game".

What should happen:
The progress bar should move on while pbsetup downloads the files from the
server and ends with a successful update messagebox.

What actually happens:
Download doesn't start and pbsetup displays a dialog box with the
aforementioned message.

Additionnal info:

I get the error 99% of the time. Sometimes pbsetup manages to connect and
download. I'll roughly say that it works once every 4 hours or so.

I sent a ticket to evenbalance and they replied to me it was either a
firewall/antivirus blocking, or a temporary network issue.
However, I don't use any firewall/antivirus and I installed pbsetup in a
Windows Vista virtual machine on the same computer and it runs fine.

Here is the terminal output:

--- terminal output ---
~/.wine/drive_c$ wine pbsetup.exe 
fixme:ole:RemUnknown_QueryInterface No interface for iid
{00000019-0000-0000-c000-000000000046}
--- end terminal output ---

My system is Debian Wheezy 64bit.
Wine is compiled from git in pure 32bit.
integrated iexplore can browse the web and even download the files that pbsetup
wants.

I have this problem since Wine 1.7.43. I'm now using Wine 1.7.46-1 from git.
The last time pbsetup ran successfully was with Wine 1.7.23. and I did not use
it again until 1.7.43 was released.

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