Severity levels
Nicklas Börjesson
Nicklas.Borjesson at ws.se
Sun May 3 17:04:27 CDT 2009
>Why should there be multiple support forums?
Well, not forums, but as I said different lists for different kinds
of applications(games/business/graphics), since they should(?) have related problems.
I would think so, anyway.
>The wiki has _a lot_ of info, most of the time when bugs are closed invalid,
>wiki links are given to fix the problem. Again, wine _is_ an open source project.
> If the wiki isn't good enough, add something.
I am talking about avoiding a bug being submitted at all.
Maybe to organize how-to-run information.
Sure I could do a bit of that. It's like the idea you had about getting funding,
did they tell you to go do it all by yourself?
>How do you mean their priorities are important? It's an uncomfortable
>truth, but users priorities aren't important, like has been said
>dozens of times. Sure, we care about user's bugs, and want to fix
>them.
...
Users priorities probably affect what severity level they choose.
But as I said to Ken, I can't believe that all users are morons.
Anyway, regardless of their motives, I still think that they have to be included.
If not, the project will slowly drift away and turn into a toy nobody have any use for.
>But every user also thinks *their* app is the most important
>application to fix.
Actually, I can't believe they all are that way.
When I first posted a bug here on bugzilla some time ago, one of the first thing I
got was you telling me that "there are other applications just as important as yours".
The reason in my case was that I completely misunderstood the severity instructions
(I had the flu so I was a bit hazy) and mixed it up with the priority instructions.
I got going on your comment that Photoshop was not more critical than any other application,
which I a far cry from getting pissed of about something with really few users.
>Wine can't stop development on _everything_ just to get one user's
>application running. Making user's arbitrary priorities the most
>important would be doing this.
Good thing I didn't propose that then. :-)
I said it should be a part of the priority and a considerable one. Not the largest one.
And I am not talking about users arbitrary priorities, just including
more intuitive severity levels(good or bad) when making bug fixing priorities.
//Nicklas
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