[Wine] Remedy AR User 7.1.00 Windows Crash
takeawaydave
wineforum-user at winehq.org
Fri May 16 07:22:09 CDT 2008
Environment:
Ubuntu 8.04
Wine 0.9.59 (no added dlls)
AR System - installed no problem
Problem:
Remedy User WIndow crashes following login to ar server
Command Used:
Code:
david at siwa:~$ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1
Log:
Code:
david at siwa:~$ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1
david at siwa:~$ cat /tmp/log.txt
fixme:htmlhelp:HtmlHelpW HH case HH_CLOSE_ALL not handled.
fixme:htmlhelp:HtmlHelpW HH case HH_CLOSE_ALL not handled.
fixme:ole:TLB_ReadTypeLib Header type magic 0x00905a4d not supported.
err:ole:TLB_ReadTypeLib Loading of typelib L"Z:\\home\\david\\.wine\\drive_c\\Program Files\\AR System\\User\\aruser.exe" failed with error 0
fixme:shdocvw:PersistStreamInit_InitNew (0x172128)
err:ole:ITypeInfo_fnInvoke did not find member id -518, flags 0x4!
err:ole:ITypeInfo_fnInvoke did not find member id -517, flags 0x4!
fixme:shdocvw:navigate_url Unsupported args (Flags 0x32e720:3; TargetFrameName 0x32e710:8)
fixme:urlmon:URLMonikerImpl_BindToObject use running object table
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
err:mshtml:init_xpcom AutoRegister(NULL) failed: 80040154
err:mshtml:init_xpcom AutoRegister(gre_dir) failed: 80040154
err:mshtml:init_nsio Could not get factory: 80004005
err:mshtml:init_xpcom could not get appstartup-notifier: 80040154
err:mshtml:set_profile Could not get profile service: 80040154
err:mshtml:register_nsservice Could not get WindowWatcher object: 80040154
err:mshtml:NSContainer_Create Creating WebBrowser failed: 80040154
wine: Unhandled page fault on read access to 0x00000000 at address 0x7d5d0c71 (thread 0009), starting debugger...
Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x7d5d0c71).
Register dump:
CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
EIP:7d5d0c71 ESP:0032cc8c EBP:0032cce4 EFLAGS:00210212( - 00 - RIA1)
EAX:00000000 EBX:7d608594 ECX:00000000 EDX:00000043
ESI:00000000 EDI:001e14f8
Stack dump:
0x0032cc8c: 00000001 7d612b04 7d5fd220 7d5fcf68
0x0032cc9c: 80040154 7d61269c 0032cce4 b7e41032
0x0032ccac: 7d61269c 7e94e765 0032cce4 00000000
0x0032ccbc: 00194098 00110000 0000000a 0032ccf0
0x0032cccc: 00700041 00720061 7d5d0b5d 7d608594
0x0032ccdc: 00194168 00194098 0032cd34 7d5a46ac
Backtrace:
=>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4)
2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34)
3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54)
4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4)
5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54)
6 0x7d62dab4 in urlmon (+0xdab4) (0x0032ce94)
7 0x7d62df9f in urlmon (+0xdf9f) (0x0032ced4)
8 0x7d5e328c in mshtml (+0x5328c) (0x0032cf84)
9 0x7d62f224 in urlmon (+0xf224) (0x0032d004)
10 0x7d62d5a3 in urlmon (+0xd5a3) (0x0032d124)
11 0x7d62d82a bind_to_object+0x3a() in urlmon (0x0032d154)
12 0x7d63d9d8 in urlmon (+0x1d9d8) (0x0032d1b4)
13 0x7d66e97e in shdocvw (+0xe97e) (0x0032e3c4)
14 0x7d66eff3 in shdocvw (+0xeff3) (0x0032e3e4)
15 0x7d6695b6 process_dochost_task+0x16() in shdocvw (0x0032e404)
16 0x7d67250a in shdocvw (+0x1250a) (0x0032e444)
17 0x7ede069a WINPROC_wrapper+0x1a() in user32 (0x0032e474)
18 0x7ede0d7e WINPROC_wrapper+0x6fe() in user32 (0x0032e4b4)
19 0x7ede6151 in user32 (+0xb6151) (0x0032e4f4)
20 0x7eda987a in user32 (+0x7987a) (0x0032e564)
21 0x7edacafd in user32 (+0x7cafd) (0x0032e5c4)
22 0x7edacf6a SendMessageW+0x4a() in user32 (0x0032e604)
23 0x7d669617 push_dochost_task+0x37() in shdocvw (0x0032e624)
24 0x7d66f7a5 navigate_url+0x115() in shdocvw (0x0032e674)
25 0x7d677579 in shdocvw (+0x17579) (0x0032e6b4)
26 0x7c19cfe4 in mfc71 (+0x5cfe4) (0x0032e73c)
27 0x0063dc86 in aruser (+0x23dc86) (0x0032e798)
28 0x0063d130 in aruser (+0x23d130) (0x0032e7d4)
29 0x005213d8 in aruser (+0x1213d8) (0x0032e804)
30 0x004e42d0 in aruser (+0xe42d0) (0x0032e8e4)
31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c)
32 0x00485801 in aruser (+0x85801) (0x0032ed80)
33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98)
34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec)
35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120)
36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0)
37 0x0040cd07 in aruser (+0xcd07) (0x0032f540)
38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848)
39 0x004098d8 in aruser (+0x98d8) (0x0032fe50)
40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08)
41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8)
42 0xb7e439c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000)
0x7d5d0c71 NSContainer_Create+0x121 in mshtml: movl 0x0(%eax),%edx
Modules:
Module Address Debug info Name (145 modules)
PE 330000- 342000 Deferred rwuxthemes
PE 350000- 395000 Deferred vc6-re200l
PE 3a0000- 3a6000 Deferred xpcom
PE 3b0000- 3bb000 Deferred plc4
PE 400000- 8d3000 Export aruser
PE 8e0000- aa5000 Deferred og903as
PE ab0000- ccb000 Deferred rwutl71
PE 1000000- 10d0000 Deferred rwutlres71
PE 11e0000- 12a3000 Deferred resusr
PE 1400000- 1469000 Deferred xpcom_core
PE 1470000- 1479000 Deferred plds4
PE 10000000-10062000 Deferred rcmn71
PE 30000000-30049000 Deferred nspr4
PE 32000000-32029000 Deferred arutl71
PE 36000000-36023000 Deferred arrpc71
PE 38000000-3811d000 Deferred arapi71
PE 4a800000-4a894000 Deferred icuucbmc32
PE 4a900000-4a9aa000 Deferred icuinbmc32
PE 4ad00000-4b65a000 Deferred icudt32
PE 4c000000-4c1d7000 Deferred ot803as
PE 4e000000-4e06e000 Deferred sfl203as
ELF 7b800000-7b92c000 Export kernel32<elf>
\-PE 7b820000-7b92c000 \ kernel32
ELF 7bc00000-7bca5000 Deferred ntdll<elf>
\-PE 7bc10000-7bca5000 \ ntdll
ELF 7bf00000-7bf03000 Deferred <wine-loader>
PE 7c140000-7c243000 Export mfc71
PE 7c360000-7c3b6000 Deferred msvcr71
PE 7c3c0000-7c43b000 Deferred msvcp71
ELF 7d518000-7d581000 Deferred msvcrt<elf>
\-PE 7d530000-7d581000 \ msvcrt
ELF 7d581000-7d613000 Export mshtml<elf>
\-PE 7d590000-7d613000 \ mshtml
ELF 7d613000-7d652000 Export urlmon<elf>
\-PE 7d620000-7d652000 \ urlmon
ELF 7d652000-7d68d000 Export shdocvw<elf>
\-PE 7d660000-7d68d000 \ shdocvw
ELF 7d8af000-7d972000 Deferred libasound.so.2
ELF 7d972000-7da00000 Deferred winmm<elf>
\-PE 7d980000-7da00000 \ winmm
ELF 7db01000-7db15000 Deferred midimap<elf>
\-PE 7db10000-7db15000 \ midimap
ELF 7db15000-7db3b000 Deferred msacm32<elf>
\-PE 7db20000-7db3b000 \ msacm32
ELF 7db3b000-7db52000 Deferred msacm32<elf>
\-PE 7db40000-7db52000 \ msacm32
ELF 7db52000-7db88000 Deferred winealsa<elf>
\-PE 7db60000-7db88000 \ winealsa
ELF 7dd9d000-7ddc5000 Deferred msvfw32<elf>
\-PE 7dda0000-7ddc5000 \ msvfw32
ELF 7ddc5000-7ddd0000 Deferred libgcc_s.so.1
ELF 7df3a000-7df5c000 Deferred hhctrl<elf>
\-PE 7df40000-7df5c000 \ hhctrl
ELF 7df5c000-7dfa5000 Deferred riched20<elf>
\-PE 7df70000-7dfa5000 \ riched20
ELF 7dfa5000-7dfb8000 Deferred riched32<elf>
\-PE 7dfb0000-7dfb8000 \ riched32
ELF 7dfb8000-7dfbc000 Deferred libgpg-error.so.0
ELF 7dfbc000-7e009000 Deferred libgcrypt.so.11
ELF 7e009000-7e019000 Deferred libtasn1.so.3
ELF 7e024000-7e056000 Deferred libcrypt.so.1
ELF 7e056000-7e0cb000 Deferred libgnutls.so.13
ELF 7e0cb000-7e0ee000 Deferred libk5crypto.so.3
ELF 7e0ee000-7e17b000 Deferred libkrb5.so.3
ELF 7e17b000-7e1a4000 Deferred libgssapi_krb5.so.2
ELF 7e1a4000-7e1d7000 Deferred libcups.so.2
ELF 7e208000-7e23a000 Deferred uxtheme<elf>
\-PE 7e210000-7e23a000 \ uxtheme
ELF 7e23a000-7e259000 Deferred imm32<elf>
\-PE 7e240000-7e259000 \ imm32
ELF 7e30c000-7e315000 Deferred libxcursor.so.1
ELF 7e315000-7e31a000 Deferred libxfixes.so.3
ELF 7e31a000-7e31d000 Deferred libxcomposite.so.1
ELF 7e31d000-7e323000 Deferred libxrandr.so.2
ELF 7e323000-7e32b000 Deferred libxrender.so.1
ELF 7e32b000-7e32e000 Deferred libxinerama.so.1
ELF 7e32e000-7e333000 Deferred libxdmcp.so.6
ELF 7e333000-7e34b000 Deferred libxcb.so.1
ELF 7e34b000-7e432000 Deferred libx11.so.6
ELF 7e432000-7e440000 Deferred libxext.so.6
ELF 7e440000-7e445000 Deferred libxxf86vm.so.1
ELF 7e445000-7e45d000 Deferred libice.so.6
ELF 7e45d000-7e465000 Deferred libsm.so.6
ELF 7e46f000-7e472000 Deferred libcom_err.so.2
ELF 7e472000-7e503000 Deferred winex11<elf>
\-PE 7e480000-7e503000 \ winex11
ELF 7e52b000-7e54c000 Deferred libexpat.so.1
ELF 7e54c000-7e576000 Deferred libfontconfig.so.1
ELF 7e578000-7e57a000 Deferred libxcb-xlib.so.0
ELF 7e583000-7e598000 Deferred libz.so.1
ELF 7e598000-7e608000 Deferred libfreetype.so.6
ELF 7e608000-7e63c000 Deferred gdiplus<elf>
\-PE 7e610000-7e63c000 \ gdiplus
ELF 7e63c000-7e68a000 Deferred wininet<elf>
\-PE 7e650000-7e68a000 \ wininet
ELF 7e68a000-7e6c0000 Deferred winspool<elf>
\-PE 7e690000-7e6c0000 \ winspool
ELF 7e6c0000-7e769000 Deferred comdlg32<elf>
\-PE 7e6d0000-7e769000 \ comdlg32
ELF 7e769000-7e78e000 Deferred oledlg<elf>
\-PE 7e770000-7e78e000 \ oledlg
ELF 7e78e000-7e7b4000 Deferred odbc32<elf>
\-PE 7e7a0000-7e7b4000 \ odbc32
ELF 7e7b4000-7e856000 Deferred oleaut32<elf>
\-PE 7e7d0000-7e856000 \ oleaut32
ELF 7e856000-7e8b6000 Deferred rpcrt4<elf>
\-PE 7e860000-7e8b6000 \ rpcrt4
ELF 7e8b6000-7e95a000 Export ole32<elf>
\-PE 7e8c0000-7e95a000 \ ole32
ELF 7e95a000-7ea19000 Deferred comctl32<elf>
\-PE 7e960000-7ea19000 \ comctl32
ELF 7ea19000-7eb23000 Deferred shell32<elf>
\-PE 7ea30000-7eb23000 \ shell32
ELF 7eb23000-7eb7c000 Deferred shlwapi<elf>
\-PE 7eb30000-7eb7c000 \ shlwapi
ELF 7eb7c000-7eb8f000 Deferred libresolv.so.2
ELF 7eb8f000-7eb92000 Deferred libxau.so.6
ELF 7eb9c000-7ebba000 Deferred iphlpapi<elf>
\-PE 7eba0000-7ebba000 \ iphlpapi
ELF 7ebba000-7ebe6000 Deferred ws2_32<elf>
\-PE 7ebc0000-7ebe6000 \ ws2_32
ELF 7ebe6000-7ec00000 Deferred wsock32<elf>
\-PE 7ebf0000-7ec00000 \ wsock32
ELF 7ec00000-7ec14000 Deferred lz32<elf>
\-PE 7ec10000-7ec14000 \ lz32
ELF 7ec14000-7ec2d000 Deferred version<elf>
\-PE 7ec20000-7ec2d000 \ version
ELF 7ec2d000-7ec7e000 Deferred advapi32<elf>
\-PE 7ec40000-7ec7e000 \ advapi32
ELF 7ec7e000-7ed19000 Deferred gdi32<elf>
\-PE 7ec90000-7ed19000 \ gdi32
ELF 7ed19000-7ee5f000 Export user32<elf>
\-PE 7ed30000-7ee5f000 \ user32
ELF 7ee5f000-7ee80000 Deferred mpr<elf>
\-PE 7ee70000-7ee80000 \ mpr
ELF 7efa1000-7efac000 Deferred libnss_files.so.2
ELF 7efac000-7efb6000 Deferred libnss_nis.so.2
ELF 7efb6000-7efce000 Deferred libnsl.so.1
ELF 7efce000-7eff3000 Deferred libm.so.6
ELF 7eff7000-7f000000 Deferred libnss_compat.so.2
ELF b7cc3000-b7cc7000 Deferred libdl.so.2
ELF b7cc7000-b7e16000 Deferred libc.so.6
ELF b7e17000-b7e2f000 Deferred libpthread.so.0
ELF b7e3c000-b7f51000 Export libwine.so.1
ELF b7f53000-b7f6f000 Deferred ld-linux.so.2
Threads:
process tid prio (all id:s are in hex)
00000008 (D) Z:\home\david\.wine\drive_c\Program Files\AR System\User\aruser.exe
00000029 0
00000022 0
00000020 0
0000001f 0
0000001b 0
00000009 0 <==
0000000c
00000016 0
0000000e 0
0000000d 0
00000012
00000015 0
00000014 0
00000013 0
00000018
0000001a 0
00000019 0
00000023
00000028 0
00000027 0
00000026 0
00000025 0
00000024 0
Backtrace:
=>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4)
2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34)
3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54)
4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4)
5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54)
6 0x7d62dab4 in urlmon (+0xdab4) (0x0032ce94)
7 0x7d62df9f in urlmon (+0xdf9f) (0x0032ced4)
8 0x7d5e328c in mshtml (+0x5328c) (0x0032cf84)
9 0x7d62f224 in urlmon (+0xf224) (0x0032d004)
10 0x7d62d5a3 in urlmon (+0xd5a3) (0x0032d124)
11 0x7d62d82a bind_to_object+0x3a() in urlmon (0x0032d154)
12 0x7d63d9d8 in urlmon (+0x1d9d8) (0x0032d1b4)
13 0x7d66e97e in shdocvw (+0xe97e) (0x0032e3c4)
14 0x7d66eff3 in shdocvw (+0xeff3) (0x0032e3e4)
15 0x7d6695b6 process_dochost_task+0x16() in shdocvw (0x0032e404)
16 0x7d67250a in shdocvw (+0x1250a) (0x0032e444)
17 0x7ede069a WINPROC_wrapper+0x1a() in user32 (0x0032e474)
18 0x7ede0d7e WINPROC_wrapper+0x6fe() in user32 (0x0032e4b4)
19 0x7ede6151 in user32 (+0xb6151) (0x0032e4f4)
20 0x7eda987a in user32 (+0x7987a) (0x0032e564)
21 0x7edacafd in user32 (+0x7cafd) (0x0032e5c4)
22 0x7edacf6a SendMessageW+0x4a() in user32 (0x0032e604)
23 0x7d669617 push_dochost_task+0x37() in shdocvw (0x0032e624)
24 0x7d66f7a5 navigate_url+0x115() in shdocvw (0x0032e674)
25 0x7d677579 in shdocvw (+0x17579) (0x0032e6b4)
26 0x7c19cfe4 in mfc71 (+0x5cfe4) (0x0032e73c)
27 0x0063dc86 in aruser (+0x23dc86) (0x0032e798)
28 0x0063d130 in aruser (+0x23d130) (0x0032e7d4)
29 0x005213d8 in aruser (+0x1213d8) (0x0032e804)
30 0x004e42d0 in aruser (+0xe42d0) (0x0032e8e4)
31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c)
32 0x00485801 in aruser (+0x85801) (0x0032ed80)
33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98)
34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec)
35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120)
36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0)
37 0x0040cd07 in aruser (+0xcd07) (0x0032f540)
38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848)
39 0x004098d8 in aruser (+0x98d8) (0x0032fe50)
40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08)
41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8)
42 0xb7e439c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000)
fixme:shdocvw:OleInPlaceObject_InPlaceDeactivate (0x172128)
fixme:shdocvw:OleObject_Close (0x172128)->(1)
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for 8000000a
Other:
- I have not tried wine tricks
- Only applications I have installed is PS CS2, DisplaySet (Windows Font program)
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