[Bug 1387] Cannot install a DK educational software package - Unhandled exception: page fault on read access
Wine Bugs
wine-bugs at winehq.com
Sat Jun 28 11:06:39 CDT 2003
http://bugs.winehq.com/show_bug.cgi?id=1387
------- Additional Comments From winebug at flonet.net 2003-28-06 11:06 -------
Bug comments restored from Gmane.org:
Hello wine programmers,
I'm trying to install a Dorling Kindersley educational software
package called "Learning Ladder - Ages 5 - 7"
The install fails with the error:
Unhandled exception: page fault on read access
My environment is a fresh wine-20030318 on Redhat 8.0.
The output of the winedbg tool is attached.
Many thanks,
Simon Taylor
------- Additional Comments From simon at unisolve.com.au 2003-04-14 05:40 -------
Created an attachment (id=453)
--> (http://bugs.winehq.com/attachment.cgi?id=453&action=view)
The output of the winedbg tool
------- Additional Comments From andi at rhlx01.fht-esslingen.de 2003-04-14 06:23
-------
Sorry, output is useless, since the program starts the real setup.exe with
CreateProcess() and then immediately quits.
And for some reason Wine doesn't keep logging the new process. :-\
Alexandre, could you tell us whether this behaviour is undesired and
should/could be changed?
BTW, you could run D:\dksetup\setup.exe instead of the setup wrapper.
That way the *real* installation program should get logged properly.
------- Additional Comments From simon at unisolve.com.au 2003-04-14 07:30 -------
Created an attachment (id=454)
--> (http://bugs.winehq.com/attachment.cgi?id=454&action=view)
The output of bug_report.pl for /mnt/cdrom/dksetup/setup.exe
------- Additional Comments From mike at theoretic.com 2003-04-14 09:04 -------
If you've run up2date lately, you'll need the very latest release or CVS to
avoid problems with glibc
------- Additional Comments From simon at unisolve.com.au 2003-04-14 23:50 -------
Thanks for the attention people have given this bug report so far - it's very
heartening.
Things have moved along a little, I now get a different Unhandled exception
error ;-)
Specifically:
* I run " wine /mnt/cdrom/dksetup/setup.exe"
* I get a small Installshield Wizard window with a
progress bar and then another small window with:
Unhandled exception
Error Number: 0x80040706
Desciption: Object reference not set
Setup will now terminate
* I've run this process through a dozen times, (taking care to
clean up any old wine or wineserver processes still
running), and I've noticed that every so often I don't get the
Unhandled exception window, and I get as far as the full screen
Installshield window. But my wine session and screen are
unresponsive at that point.
I'm going to attach the latest bug_report.pl output. Are there any other
tests I can run to help?
------- Additional Comments From simon at unisolve.com.au 2003-04-14 23:52 -------
Oops. I forgot to mention in my last comment that I have installed
today's cut of wine from cvs. Otherwise I am running on a
fairly vanilla RedHat 8.0 laptop.
------- Additional Comments From simon at unisolve.com.au 2003-04-14 23:53 -------
Created an attachment (id=455)
--> (http://bugs.winehq.com/attachment.cgi?id=455&action=view)
The output of the bug_report.pl program using wine-20030408
------- Additional Comments From mike at theoretic.com 2003-04-15 05:28 -------
Try installing dcom98 from microsoft.com
------- Additional Comments From simon at unisolve.com.au 2003-04-23 06:32 -------
Thanks for the suggestion Mike.
I've downloaded DCOM98.exe, but when I try to install it, I get an error
window that says:
A newer version of DCOM95 or DCOM98 had been installed.
To override, you must uninstall the current version first.
To ensure that I was not getting this error due to old dcom software
lying around, I then setup my wine config file so that it
pointed to new c: and e: drives (empty except for the minimum Windows
directories you guys recommend. So therefore it's a Unix only empty widows system).
It still generated the same error.
I searched for the error in the winehq bug list, and on google
generally. I saw a few mentions, but no obvious resolution.
If anyone can help me to progress this, I would be most grateful.
I'm very keen to install this app, (and others like it), that I
have purchased for my kids, and dammit (!) I don't want Windoze
in the house ;-)
------- Additional Comments From mike at theoretic.com 2003-04-23 10:41 -------
Are you running the DCOM installer with builtin ole32, oleaut32 or rpcrt4 dlls?
I don't really know what's going on here. I assume you've tried a clean install
right? DCOM should install right off with no problems on a clean install of
WineHQ CVS.
------- Additional Comments From simon at unisolve.com.au 2003-04-24 00:10 -------
Actually no, dcom98.exe from microsoft.com does not install for me with a
fresh Unix only wine environment and todays CVS cut of wine.
I've attached a script file that shows the process I ran to prove this.
In summary, I:
* Removed my old c directory (/c)
* Got the latest wine from CVS and built it
* Logged in as a user who has never run wine before (eg: no .wine directory)
* Ran tools/wineinstall to rebuild wine and to build a local .wine directory
and a local c directory
* Confirmed what was done by wineinstall
* cd to the new c directory
* cp the DCOM98.exe file into that directory
* wine DCOM98.exe
And unfortunately, I get exactly the same error as before. It insists that
I have to uninstall the earlier DCOM version first ;-(
This is dead easy to reproduce, should I make this into a separate bug report
or leave it here?
Any feedback gratefully received.
------- Additional Comments From simon at unisolve.com.au 2003-04-24 00:12 -------
Created an attachment (id=463)
--> (http://bugs.winehq.com/attachment.cgi?id=463&action=view)
A 'script' file of the tools/wineinstall process
------- Additional Comments From mike at theoretic.com 2003-04-25 03:16 -------
I'll try this tonight with latest CVS wine (i haven't done an update for a while).
It sounds like something broke DCOM installation recently. Not good. If I get
the same results we should open a new bug.
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