[Bug 10018] Adobe Photoshop CS2 can't activate

[wine-bugs at winehq.org]

http://bugs.winehq.org/show_bug.cgi?id=10018





--- Comment #9 from Mikolaj Zalewski <mikolaj.zalewski at gmail.com>  2007-10-23 15:57:13 ---
The UI issue is fixed in the latest Git/CVS Wine. Of course the problem that
one can't activate it much more important.

It's hard to tell what is going wrong without some logs. My Photoshop Elements
5 CD doesn't use SafeCast (it looks like only the PSE that can be downloaded
from the Internet Adobe Store uses it) so I would need logs from the users. I'm
a bit uneasy if the Adobe servers won't consider that something strange is
happening with this serial number if someone will try to activate it several
times under Wine. However from what I've read about this copy-protection
technology they only block the on-line activation - there is always an option
to activate through the phone if one can explain what happened. But I must warn
you that I don't have any experience if that's true.

The general procedure to create a log is:

1. Execute `wineserver -k`
2. If your ~/.wine (i.e. you virtual C: drive) contains some important
informations then rename it, if not, delete it
3. Run some program (e.g. wine winecfg) to create a new ~/.wine
4. Install Photoshop (maybe currently without activation - only as a trial)
5. Run Photoshop from the command prompt by executing:
   WINEDEBUG=+msgbox,+seh,+tid wine Photoshop.exe &>output
In the directory ~/.wine/drive_c/Program Files/Adobe/Adobe Photoshop CS2/

6. After the error message appears quit Photoshop and the file "output" will
contain the terminal output - that's the file that (maybe after gzip-ing)
should be attached to the bug.
7. Execute `wineserver -k`
8. Delete ~/.wine. If you renamed the original ~/.wine to something different
rename it back to ~/.wine


This may give some insight what doesn't work. Another log that might be useful
is the relay log - in point 5 the command should be "WINEDEBUG=+relay,+seh,+tid
wine Photoshop.exe &>output". But that log will be huge (some 5GB) and will
take some 20 minutes to generate. To avoid making it even larger you shouldn't
close Photoshop, you shouldn't even click 'OK' in the error message box but
after the message box appears use Alt-Tab to switch to an (already prepared)
console and execute `wineserver -k`. Then use `tail -n 20000 output` to take
the 20000 last lines of the output and (after gzip-ing or bzip2-ing it) attach
it to this bug.


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