[Bug 12659] New: Preferences window missing all user-modifiable settings in Acrobat V7. 0 Pro

wine-bugs at winehq.org wine-bugs at winehq.org
Sat Apr 19 16:10:46 CDT 2008


http://bugs.winehq.org/show_bug.cgi?id=12659

           Summary: Preferences window missing all user-modifiable settings
                    in Acrobat V7.0 Pro
           Product: Wine
           Version: 0.9.58.
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: wine-bugs at winehq.org
        ReportedBy: winebugs at q51.org


After installing normally, start Acrobat.  Give the application some time to
display any notices about pending updates, etc., and clear them.  There is no
need to load a file; this bug pertains to the preferences for the application
itself, not a PDF that's been loaded.

By going to the Edit menu and selecting the "Preferences..." option (or via the
shortcut CTRL + K) it's possible to bring up the Preferences window, but only
the "Categories" listbox control and text label are displayed (on the left-hand
side of the Preferences window), along with OK and Cancel buttons.  The
right-hand side of the window, which should display a variety of controls that
change for each category the user selects, is completely blank and displays
only as the window's background color.

I am testing with a stock, plain Debian and Wine installation.  No tricks or
borrowed DLLs involved.

My Wine version:
wine-0.9.58  (the latest available to me as a Debian user)

My distro:
A plain install of Debian 4.0r3 (Etch)

Uname -a output:
Linux test 2.6.18-6-686 #1 SMP Sun Feb 10 22:11:31 UTC 2008 i686 GNU/Linux

Wine package retrieved from:
wine.budgetdedicated.com:

Wine package name:
wine_0.9.58~winehq0~debian~4.0-1_i386.deb

Windows application being tested:
Adobe Acrobat Professional V7.0.0, off a factory-pressed, genuine CD

Launching from the default application installation directory with:
wine ./Acrobat.exe

The console output I see at the moment the Preferences window appears is:
err:ole:CoGetClassObject class {b5f8350b-0548-48b1-a6ee-88bd00b4a5e7} not
registered
err:ole:create_server class {b5f8350b-0548-48b1-a6ee-88bd00b4a5e7} not
registered
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {b5f8350b-0548-48b1-a6ee-88bd00b4a5e7}
could be created for context 0x15
err:ole:CoGetClassObject class {b5f8350b-0548-48b1-a6ee-88bd00b4a5e7} not
registered
err:ole:create_server class {b5f8350b-0548-48b1-a6ee-88bd00b4a5e7} not
registered
[[[...the above 4 lines are repeated 4 more times...]]]
fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported
err:ole:CoGetClassObject no class object {b5f8350b-0548-48b1-a6ee-88bd00b4a5e7}
could be created for context 0x15
err:comboex:COMBOEX_WindowProc unknown msg 042a wp=00050000 lp=00030100
err:comboex:COMBOEX_WindowProc unknown msg 042a wp=00050000 lp=00030110
fixme:system:SystemParametersInfoW Unimplemented action: 95
(SPI_GETSNAPTODEFBUTTON)

The "lp" values in the "unknown msg" error (2nd-last and 3rd-last lines above)
are the only things that change from one application launch to another.

I tried hard to gather more information about this bug with the command
"WINEDEBUG=+relay wine ./Acrobat.exe" but the only way I had to catch the
information was via the console's history, and that nearly brought my system to
its knees after it accumulated more than 170MB worth of data.  Most of that
data was the result of KERNEL32.GetLastError, .FlsGetValue, and .SetLastError
messages repeatedly incessantly.  If someone can tell me how I can prevent
those messages from appearing that would drop the size of the output.

One more thing to note:  I tested for the same bug with Acrobat Reader V7.0.9
-- which is available for free from adobe.com -- and I see the exact same bug,
with the exact same console output.  That may be useful to know if anyone is
interested in confirming this bug.


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