[Bug 13275] Remedy User WIndow crashes following login to ar server

[wine-bugs at winehq.org]

http://bugs.winehq.org/show_bug.cgi?id=13275


Michael H. Warfield <mhw at wittsend.com> changed:

           What    |Removed                     |Added
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                 CC|                            |mhw at wittsend.com




--- Comment #4 from Michael H. Warfield <mhw at wittsend.com>  2009-04-16 09:20:50 ---
I'm also having a problem with Remedy very similar to this.  In my case, I'm
running Remedy user, aruser.exe, version 6.03.00 patch 23.  I get past the
login and get an error on the opening screen as follows:

Error generating application list field content. (ARERR 1900)

That's not really the fatal error, though.  I was instructed to just work past
that and close the error and then close my "home screen" and proceed to the
open selection list and find a specific form/object to work from.

Searching for a form and selecting it as a favorite seem to work fine.

The failure for me occurs when I go to my favorites tab, select the chosen
form, and then hit "search".  That's when wine gets the fatal error:

wine: Unhandled page fault on read access to 0xe84d9077 at address 0x558b2c
(thread 0009), starting debugger...
Unhandled exception: page fault on read access to 0xe84d9077 in 32-bit code
(0x00558b2c).

Followed by a long debugging dump (which will be attached).

At that point I have to kill the process.  Wine seems to be hung.

This was on Fedora 10 initially with Wine 1.1.15 and then using 1.1.18 from the
updates-testing repository.  I have not tried 1.1.19.

===
Update...

I have now tried it with Remedy 7 and, yeah, it crashes after login.  First
time in, Wine indicated that the application wanted to run the Gecko engine and
asked if I wanted Wine to download Geko.  I indicated yes to that and it
proceeded with the download.  After a few minutes, it crashed.  That will be
the second log I will attach.

After that, restarting aruser.exe results in an immediate crash right after
login.  That will be the 3rd log.

I then removed Gecko by renaming the directory under Windows.  Now, running
aruser.exe, after login it asks me again if I want to install Gecko.  This time
I cancel and I get pretty much the same screen I got with 6.3 with the same
initial error.  Canceling that error box is fine.  But when I cancel my "home
page" window in preparation to search for a form, it dies there with an illegal
instruction.  That will be the forth log attached.

Finally, if I don't close my home window but go straight to my saved "favorite
form" and do a search on it, then it crashes just like 6.3 except it doesn't
"hang" and I don't have to kill the process, Wine exits.  That will be the 5th
log attached.

At least part of this (the crash immediately after login with v7) appears like
it might be gecko related.  I get much further in if I refuse to install gecko.


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