[Bug 20152] New: Oracle IRM Desktop application fails with "unable to initialize the Oracle IRM engine" when invoking a systray context menu option

wine-bugs at winehq.org wine-bugs at winehq.org
Fri Sep 25 14:48:38 CDT 2009


http://bugs.winehq.org/show_bug.cgi?id=20152

           Summary: Oracle IRM Desktop application fails with "unable to
                    initialize the Oracle IRM engine" when invoking a
                    systray context menu option
           Product: Wine
           Version: 1.1.30
          Platform: PC
               URL: http://download.oracle.com/otn_software/sealed/PR51/De
                    sktop/Oracle IRM Desktop EN 5.5.15.22.exe
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: rpc
        AssignedTo: wine-bugs at winehq.org
        ReportedBy: arethusa26 at gmail.com


Created an attachment (id=23749)
 --> (http://bugs.winehq.org/attachment.cgi?id=23749)
sealmon.exe standard error output

With 1.1.30, after installing the Oracle IRM Desktop application and
sealmon.exe is spawned post-install, right clicking on the systray icon for the
application and then selecting a context menu choice besides "Hide", such as
"About", yields two messages boxes:

"The IRM Desktop is unable to initialize the Oracle IRM engine.
 You may be able to resolve this problem by trying one of the following:
 1. Re-booting your computer
 2. Temporarily disabling low-level programs such as virus scanners or personal
firewalls
 Otherwise, please contact your content provider."

and

"The unsealer DLL failed to load. Error 0x8000ffff."

Subsequent to the message boxes, an instance of control.exe that sealmon.exe
spawns crashes. Based on the standard error messages when the "unable to
initialize" error dialog box appears:

err:ole:validate_string_data invalid string length of 0
err:rpc:I_RpcReceive we got fault packet with status 0x6f7

I have classified this bug under the rpc component. The standard error output
and backtrace is attached.

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