[Bug 28898] New: Diablo 3 beta multi-threaded installer freezes (RtlpWaitForCriticalSection block)

wine-bugs at winehq.org wine-bugs at winehq.org
Wed Oct 26 10:50:26 CDT 2011


http://bugs.winehq.org/show_bug.cgi?id=28898

             Bug #: 28898
           Summary: Diablo 3 beta multi-threaded installer freezes
                    (RtlpWaitForCriticalSection block)
           Product: Wine
           Version: 1.3.31
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: ntdll
        AssignedTo: wine-bugs at winehq.org
        ReportedBy: lyon at pvfree.net
    Classification: Unclassified


Created attachment 37126
  --> http://bugs.winehq.org/attachment.cgi?id=37126
winedbg --command 'bt all'

In short:

Diablo 3 beta online installer freezes during the process of downloading files,
repeatedly emitting this error message every minute:

000b:err:ntdll:RtlpWaitForCriticalSection section 0x9500b4 "?" wait timed out
in thread 000b, blocked by 0020, retrying (60 sec)


Longer description:

Diablo 3 uses a multi-threaded akamai-like daemon (Agent.exe) for downloading
files on background. 

The installer itself Diablo-III-Beta-enUS-Setup.exe is just a tool that
prepares the basic installation somewhere into c:\users\Public\Application
Data/Battle.net, executes Agent.exe and starts Diablo III Launcher afterwards.
In default 1.3.31-git wine installation Launcher is never started as the
installer progressbar freezes in about 2/3 and RtlpWaitForCriticalSection error
message is being spat out every minute.

As shown in the backtrace, the frozen thread belongs to Agent.exe that usually
has about 10 threads running and it never wakes up.

Anyway, this problem was not present in Wine 1.2 series so I started to
experiment with bisect and found out, that this issue started to appear between
1.3.3 and 1.3.4, specifically these two commits:

cf72f406ec7cdfebbd5135ede6e45547ca82dae0
9c2203123df76a1db1b11b633d0ccab003045fe2

Reverting those against current git snapshot makes the installer working again,
at least in terms of downloading several files and successfully spawning the
launcher.
NOTE: Agent.exe is used by launcher as well for further game data download and
installation, but although it is very unstable and crashes every now and then,
the revert makes it possible to eventually install the game, without thread
blocks. Agent.exe unstability is probably a different bug present already in
Wine 1.2.

During the trace a clean wineprefix was used and no DLL overrides were enabled.

If any more information is needed, just let me know, I'm willing to help.


Additional info:

Diablo-III-Beta-enUS-Setup.exe can be downloaded freely from the internet, it's
just an installer and it does not require any Battle.net account for
installation (would be necessary for gamepaly only). I recommend looking for
links leading to edgesuite.net, which is the official source for Battle.net
akamai service.

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