[Bug 30632] New: Sims 3 fails to validate disc

[wine-bugs at winehq.org]

http://bugs.winehq.org/show_bug.cgi?id=30632

             Bug #: 30632
           Summary: Sims 3 fails to validate disc
           Product: Wine
           Version: 1.4
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: wine-bugs at winehq.org
        ReportedBy: hendrik.knackstedt at t-online.de
    Classification: Unclassified


Created attachment 40104
  --> http://bugs.winehq.org/attachment.cgi?id=40104
Logs created by PlayOnLinux

When trying to start The Sims 3, I can start the launcher and see the games
intro video followed by the loading screen. After that I get an ingame message
that "Disc authorization failed. It could not be checked whether the disc is a
valid The Sims 3 disc or not. Please contact customer support." and the game
exits.

The disc seems to be recognized at /dev/sr0 (according to winecfg) which also
shows a serial for the CD. It's automatically assigned letter "D:" and set as
"Network share" (cannot change this). The mounting point "/media/Sims3" seems
to be correct.

The games checks for the CD two times: The first check right after starting the
game from launcher is passed successfully if the CD is in the CD drive. The
second fails every time I try to start the game.

I'm attaching two debug logs created by playonlinux which I used to install the
game.

I also installed vcrun6, vcrun2010, vcrun2005, d3dx9, dotnet20sp2 and mono210
(because there was an error message in the logs that said to install mono)
using playonlinux. I also installed the official EA patches and brought the
game to the latest version.

Further I adjusted settings as described in the appdb: GLSL disabled, Offscreen
Rendering: fbo,  Direct Draw: opengl.

I don't see any graphic problems so far.

This all happens on up-to-date Ubuntu 12.04 LTS.

Could there maybe be a permissions problem?

Please let me know if you need any further information.

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