[Bug 37171] New: Battle.net app: can't start games, timeout related to a critical section.

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=37171

            Bug ID: 37171
           Summary: Battle.net app: can't start games, timeout related to
                    a critical section.
           Product: Wine
           Version: unspecified
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: major
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: tipecaml at gmail.com

After re-starting the Battle.net App (which may have caused it to perform an
update, not sure about that), I cannot launch any of my games. This happened
with wine-1.7.15; I upgraded to wine-1.7.24, and later to the git version, that
I'll use for the rest of this bug report:

$ wine --version
wine-1.7.24-161-g276af27

I'm running Debian Sid.

Let's say I try to run Starcraft 2:
$ wine ".wine/drive_c/Program Files/StarCraft II/StarCraft II.exe" >
log_running_sc2 2>&1

This runs the Battle.net App. It looks fine, except for the announcements
(upcoming games, current tournaments...) that are usually displayed in the main
part of the window: they are completely missing.

I then click the huge "Play" button in the bottom, which turns into a greyed
out "Launching..." button, as usual, but the game is never launched. After a
while, the command returns. The whole log can be found as an attachment
(log_running_sc2). I'm especially worried about this line:

err:ntdll:RtlpWaitForCriticalSection section 0x7bcc8260 "directory.c:
dir_section" wait timed out in thread 000d, blocked by 004f, retrying (60 sec)


I've also tried to wipe out my .wine directory and install the Battle.net
client from scratch:

$ wine Downloads/Battle.net-Setup-enGB.exe > log_clean_wine_prefix 2>&1

The installation seems stalled at 82%, when the log reads:

fixme:winsock:WS_getsockopt WS_SO_CONNECT_TIME - faking results

After a while, I just clicked "Cancel" and witnessed the same issue with the
"dir_section" thing. I've attached the log as "log_clean_wine_prefix".


This might be an issue with a recent version of the Battle.net application, or
with some libraries on my PC, though I do not remember upgrading anything prior
to this incident.

I'm marking this bug as "Major" because it basically prevents users from
running any Blizzard game managed through the Battle.net application: the same
thing also happens with Hearthstone, and I would not be surprised if this
happened with World of Warcraft and Diablo III as well.

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