[Bug 39720] New: MS Word crashes on saving new files

wine-bugs at winehq.org wine-bugs at winehq.org
Tue Dec 1 11:26:17 CST 2015 

https://bugs.winehq.org/show_bug.cgi?id=39720

            Bug ID: 39720
           Summary: MS Word crashes on saving new files
           Product: Wine
           Version: 1.6-rc2
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: sonicspeedy at gmx.de
      Distribution: ---

Created attachment 52968
  --> https://bugs.winehq.org/attachment.cgi?id=52968
backtrace wine output

Recently my installation of MS Word (12, the office 2007 version) crashes when
I try saving a new file. I can save changes to existing files without any
apparent bugs. Clicking 'save' for new files or 'save as' for existing files
creates first a Word-internal error message that tells me Word encountered a
problem and needs to close and that it will restore my file on restart
(restoring the file works, funnily). The error window gives me the option to
debug; clicking on that pops up a wine window telling me Word has crashed. If I
don't click on debug, Word restarts normally and I can restore the file I had,
but I still can't save it. 

Bug is reproducable and independent of file extension or directory I try to
save to. 

Ran it through the terminal: 

speedy at Linux-Zebra ~/.wine/drive_c/Program Files/Microsoft Office/Office12 $
wine WINWORD.EXE
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:system:SetProcessDPIAware stub!
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:system:SetProcessDPIAware stub!
fixme:mscoree:get_runtime_info unsupported runtimeinfo flags 50
fixme:mscoree:CLRMetaHost_GetRuntime Unrecognized version L"v2.0.0"
fixme:mscoree:LockClrVersion (0x326ff57b 0x33428968 0x33428978): stub
fixme:msg:ChangeWindowMessageFilter 3e0 00000001
fixme:msg:ChangeWindowMessageFilter 3e1 00000001
fixme:msg:ChangeWindowMessageFilter 3e2 00000001
fixme:msg:ChangeWindowMessageFilter 3e3 00000001
fixme:msg:ChangeWindowMessageFilter 3e4 00000001
fixme:msg:ChangeWindowMessageFilter 3e5 00000001
fixme:msg:ChangeWindowMessageFilter 3e6 00000001
fixme:msg:ChangeWindowMessageFilter 3e7 00000001
fixme:msg:ChangeWindowMessageFilter 3e8 00000001
fixme:dwmapi:DwmIsCompositionEnabled 0x32f064
fixme:imm:ImmReleaseContext (0x400c4, 0x19b4d0): stub
fixme:imm:ImmGetOpenStatus (0x19b4d0): semi-stub
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:imm:NotifyIME IMC_SETCANDIDATEPOS
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:commdlg:IFileDialog2_fnQueryInterface Unknown interface requested:
{e19c7100-9709-4db7-9373-e7b518b47086}.
fixme:thread:SetThreadPreferredUILanguages 8, 0x32381c, 0x323818
fixme:commdlg:IFileDialog2_fnAddPlace stub - 0x1b9710 (0x166b80, 1)
fixme:shell:SHGetKnownFolderIDList {b4bfcc3a-db2c-424c-b029-7fe99a87c641},
0x00000000, (nil), 0x3211a0
fixme:shell:SHGetKnownFolderIDList {fdd39ad0-238f-46af-adb4-6c85480369c7},
0x00000000, (nil), 0x3211a0
fixme:shell:SHGetKnownFolderIDList {0ac0837c-bbf8-452a-850d-79d08e667ca7},
0x00000000, (nil), 0x3211a0
fixme:commdlg:IFileDialogCustomize_fnEnableOpenDropDown stub - 0x1b9710 (50)
fixme:commdlg:IFileDialog2_fnQueryInterface Unknown interface requested:
{e19c7100-9709-4db7-9373-e7b518b47086}.
fixme:thread:SetThreadPreferredUILanguages 8, 0x32381c, 0x323818
fixme:commdlg:IFileDialog2_fnAddPlace stub - 0x1666e0 (0x1c6418, 1)
fixme:shell:SHGetKnownFolderIDList {b4bfcc3a-db2c-424c-b029-7fe99a87c641},
0x00000000, (nil), 0x3211a0
fixme:shell:SHGetKnownFolderIDList {fdd39ad0-238f-46af-adb4-6c85480369c7},
0x00000000, (nil), 0x3211a0
fixme:shell:SHGetKnownFolderIDList {0ac0837c-bbf8-452a-850d-79d08e667ca7},
0x00000000, (nil), 0x3211a0
fixme:commdlg:IFileDialogCustomize_fnEnableOpenDropDown stub - 0x1666e0 (50)
fixme:ole:RemUnknown_QueryInterface No interface for iid
{00000019-0000-0000-c000-000000000046}
fixme:imm:NotifyIME IMC_SETCANDIDATEPOS
fixme:storage:Storage_ConstructTransacted Unimplemented flags 110022
fixme:storage:create_storagefile Storage share mode not implemented.
fixme:psdrv:PSDRV_DeviceCapabilities DC_BINADJUST: stub.
fixme:psdrv:PSDRV_DeviceCapabilities DC_BINADJUST: stub.
fixme:psdrv:PSDRV_DeviceCapabilities DC_BINADJUST: stub.
fixme:psdrv:PSDRV_ExtEscape QUERYESCSUPPORT(25) - not supported.
fixme:psdrv:PSDRV_DeviceCapabilities DC_BINADJUST: stub.
fixme:psdrv:PSDRV_DeviceCapabilities DC_BINADJUST: stub.
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:win:EnumDisplayDevicesW ((null),0,0x326948,0x00000000), stub!
fixme:wtsapi:WTSRegisterSessionNotification Stub 0x20122 0x00000000
err:ole:StdMarshalImpl_ReleaseMarshalData could not map object ID to stub
manager, oxid=800000009, oid=4
err:ole:CoReleaseMarshalData IMarshal::ReleaseMarshalData failed with error
0x8001011d
fixme:shell:IPersistFile_fnSaveCompleted
(0x1c3960)->(L"C:\\users\\speedy\\Recent\\echoes script.doc (1417).lnk"): stub
fixme:imm:NotifyIME IMC_SETCANDIDATEPOS
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:shell:IPersistFile_fnSaveCompleted
(0x4b662b0)->(L"C:\\users\\speedy\\Recent\\echoes script.doc (1418).lnk"): stub
fixme:file:ReplaceFileW Ignoring flags 2
fixme:shell:IPersistFile_fnSaveCompleted
(0x1629b0)->(L"C:\\users\\speedy\\Recent\\echoes script.doc (1419).lnk"): stub 

***comment:up until this point I worked with and saved into an existing file***

fixme:commdlg:IFileDialog2_fnQueryInterface Unknown interface requested:
{e19c7100-9709-4db7-9373-e7b518b47086}.
fixme:thread:SetThreadPreferredUILanguages 8, 0x31cc40, 0x31cc3c
fixme:propsys:PropertyStore_QueryInterface No interface for
{e19c7100-9709-4db7-9373-e7b518b47086}
fixme:commdlg:IFileSaveDialog_fnSetProperties stub - 0x1d1300 (0x162af0)
wine: Call from 0x7b83aace to unimplemented function
propsys.dll.PSGetPropertyDescriptionListFromString, aborting
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Sessions"):
stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0001,0x0000,0x00001b59,(nil),0x0006,0x00000000,0x318b08,(nil)):
stub
err:eventlog:ReportEventW L"0"
err:eventlog:ReportEventW L"Microsoft Office Word"
err:eventlog:ReportEventW L"12.0.4518.1014"
err:eventlog:ReportEventW L"12.0.4518.1014"
err:eventlog:ReportEventW L"144"
err:eventlog:ReportEventW L"120"
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:mscoree:GetVersionFromProcess (0xffffffff, 0x31712c, 30, (nil)): stub
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make
sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the
winbind package of your distribution.
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:imm:ImmDisableIME (-1): stub
err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make
sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the
winbind package of your distribution.
fixme:heap:HeapSetInformation 0x110000 1 (nil) 0
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"):
stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0004,0x0000,0x000000c9,(nil),0x0000,0x00000000,0x504000,(nil)):
stub
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:advapi:OpenEventLogW ((null),L"Application") stub
fixme:advapi:CloseEventLog (0xcafe4242) stub
fixme:advapi:OpenEventLogW ((null),L"System") stub
fixme:advapi:CloseEventLog (0xcafe4242) stub
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),0,3,(nil),0,(nil)) - stub!
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"):
stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0004,0x0000,0x000000d5,(nil),0x0000,0x00000000,0x504000,(nil)):
stub
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:advapi:OpenEventLogW ((null),L"Microsoft Office 12 Sessions") stub
fixme:advapi:ReadEventLogW
(0xcafe4242,0x00000009,0x00000000,0x830000,0x0007d000,0x33fd1c,0x33fd24) stub
fixme:advapi:CloseEventLog (0xcafe4242) stub
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"):
stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0001,0x0000,0x00000140,(nil),0x0002,0x00000000,0x549008,(nil)):
stub
err:eventlog:ReportEventW L"2kgl"
err:eventlog:ReportEventW L"N/A"
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"):
stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0004,0x0000,0x000000cd,(nil),0x0000,0x00000000,0x504000,(nil)):
stub
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12 Diagnostics"):
stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0004,0x0000,0x000003e7,(nil),0x0000,0x00000000,0x504000,(nil)):
stub
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
fixme:netapi32:NetGetJoinInformation Semi-stub (null) 0x33fd5c 0x33fd50
fixme:dbghelp:elf_search_auxv can't find symbol in module
fixme:dbghelp:MiniDumpWriteDump NIY MiniDumpWithDataSegs
fixme:advapi:RegisterEventSourceW ((null),L"Microsoft Office 12"): stub
fixme:advapi:ReportEventW
(0xcafe4242,0x0001,0x0000,0x000003e8,(nil),0x0008,0x0000013c,0x300bcf54,0x81c58c):
stub
err:eventlog:ReportEventW L"winword.exe"
err:eventlog:ReportEventW L"12.0.4518.1014"
err:eventlog:ReportEventW L"45428028"
err:eventlog:ReportEventW
L"_usr_bin_.._lib_i386-linux-gnu_wine_kernel32.dll.so"
err:eventlog:ReportEventW L"0.0.0.0"
err:eventlog:ReportEventW L"00000000"
err:eventlog:ReportEventW L"0"
err:eventlog:ReportEventW L"0003aace"
fixme:advapi:DeregisterEventSource (0xcafe4242) stub
err:ole:CoInitializeEx Attempt to change threading model of this apartment from
multi-threaded to apartment threaded
err:ole:CoInitializeEx Attempt to change threading model of this apartment from
multi-threaded to apartment threaded
fixme:richedit:ME_HandleMessage EM_SETMARGINS: stub
fixme:richedit:ME_HandleMessage EM_SETMARGINS: stub
err:ole:CoUninitialize Mismatched CoUninitialize
err:ole:CoUninitialize Mismatched CoUninitialize
fixme:netapi32:NetGetJoinInformation Semi-stub (null) 0x33fbdc 0x33fbd0
wine: Unimplemented function propsys.dll.PSGetPropertyDescriptionListFromString
called at address 0x7b83aace (thread 0009), starting debugger...
fixme:ole:RemUnknown_QueryInterface No interface for iid
{00000019-0000-0000-c000-000000000046}

***comment: this is where it dies***

The actual crash at the end here gives me a wine backtrace file, but I don't
know if it applies only to the crash itself or if it's useful to find out what
happened to the saving actions earlier, too. 

Would be really cool if someone could look at this. I understand one word out
of fifty in these outputs at best. Thanks in advance!

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