[Bug 38134] Uplay v5.x: can't log in (Uplay hangs with the login screen)

wine-bugs at winehq.org wine-bugs at winehq.org
Mon Feb 23 09:12:39 CST 2015


https://bugs.winehq.org/show_bug.cgi?id=38134

Yuri Shishenko <yurishish at gmail.com> changed:

           What    |Removed                     |Added
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                 CC|                            |yurishish at gmail.com

--- Comment #1 from Yuri Shishenko <yurishish at gmail.com> ---
(In reply to Béla Gyebrószki from comment #0)
> Created attachment 50830 [details]
> terminal output
> 
> Since the latest Uplay client update (19th Feb 2015) I can't log in to Uplay
> because the client just hangs with 100% CPU usage after entering the
> email/password credentials.
> Tried with WinXP/Vista/Seven profiles with the same result.
> (Logging in works in a Windows XP guest running in Virtualbox.)
> 
> https://ubistatic3-a.akamaihd.net/orbit/launcher_installer/UplayInstaller.exe
> UPlayInstaller.exe
> md5sum: df063b5902ef1b08458083f4ad63c672
> 
> Fedora 21 x86

For me uplay stucks on logging in screen with loading animation but it doesn't
hangs and uses only 10-12% CPU.

Can you post network_info.txt log (c:/Program Files/Ubisoft/Ubisoft Game
Launcher/logs/network_info.txt, don't forget to redact real MAC addresses)?
For me it shows this: 

Network summary:
 ! DNS Server may be unavailable or inaccessible.

Full log http://pastebin.com/2TYUAbe8

Although nslookup.exe works correctly.
Also, it seems that this issue affects all wine versions, including 1.7.37.

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