[Bug 37875] Wine Bugzilla Interface doesn't inform enough users about logs

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=37875

--- Comment #10 from Someone <scrimekiler at yahoo.fr> ---
I think the information is not displayed correctly to users.

Why some users dont select a version ? I think there are two cases that often
happen : 
1) The user have no idea how to check his wine version
2) The user thinks it's not important so he doesn't try to check

The documentation is too long about that and may be too technical for some
users.

There should be a link like "How to check wine version" or directly "type wine
--version" shown when user doesn't select a version.

The same thing could be applied to logs. I don't think users want to see array
of debug channels...They only want to know how to type (or copy/paste) a simple
command that creates a log they can send.
Wouldn't that be better if users who currently don't send logs would send
default output log ? It would at least give the main "err:" message or clues to
ask users to use more specific debug channels, right ?

Users aren't all developpers, don't forget that, they must be guided with
simple things like highlighted texts, with essential informations, not 2 or 3
pages to read...

An idea could be a dialog box with something like "your report require your
wine version or developpers will not be able to fix it", and two choices like
"Continue Anyway" or "Cancel".

Even if there will still be people not selecting version and not sending logs,
there should be less of them with that kind of precautions.
It can only be an improvement.

I think that problem doesn't come only from users, but the current design of
the Bugzilla and the way the information is displayed, and what information is
displayed is in cause.

I hope something will be done, the time spent on that matter will be less time
to spend to answer users.

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