[Bug 40946] New: Nexon Launcher (Mabinogi): Crashes on first run, while " updating launcher" box is showing

wine-bugs at winehq.org wine-bugs at winehq.org
Mon Jul 11 00:19:53 CDT 2016


https://bugs.winehq.org/show_bug.cgi?id=40946

            Bug ID: 40946
           Summary: Nexon Launcher (Mabinogi): Crashes on first run, while
                    "updating launcher" box is showing
           Product: Wine
           Version: 1.9.14
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: zactheslade at gmail.com
      Distribution: ---

Created attachment 55081
  --> https://bugs.winehq.org/attachment.cgi?id=55081
two text files containing "details" output from crash handler

==Description of my system==

DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.4 LTS"
(Packaged under "Lubuntu")

I am using a stock Dell Optiplex 330 with an extra SATA Hard Drive inside. I'm
using my on-board graphics card, and I have no idea how to check what kind of
card it is from within Linux. I have an old ASUS card laying around, or an old
AMD Radeon that I could try if that's really the issue.

==Description of Events==

Nexon launcher installs without visible issue. After installing Nexon
Launcher...

First start: 
"Updating Launcher" window appears after a short time; crashes with attached
details ("Backtrace.txt"). Launcher remains active in task-bar. Clicking
launcher in task-bar does nothing. Task manager shows multiple instances of
"C:/Program" running. Killed all instances of "C:/Program" in task manager.

Second start:
Login dialogue appears after a longer time. Entering valid log-in credentials
crashes the launcher with attached details ("Backtrace2.txt"). Invalid
credentials are rejected naturally. Launcher remains active in task-bar.
Clicking launcher in task-bar does nothing. Task manager shows multiple
instances of "C:/Program" running. Killed all instances of "C:/Program" in task
manager.

Third start:
Nothing happens. "C:/Program" appears in task-manager.

==My To-Do List==

Until further notice, my plan is to...

1. Restart the computer and try again. 

2. Read and attempt to apply information from here: 
https://bugs.winehq.org/show_bug.cgi?id=22479

3. Take my best shot at the steps outlined here:
https://www.winehq.org/docs/winedev-guide/wine-debugger 
(hint: I don't know what an environment variable is, or how I set one)

4. Do whatever you guys tell me to do. Seriously. Just say the word. If beer
will help you solve this issue, I'll buy. If taking your dog out will give you
more time, I'll do that too. Laundry? Vacuum? Dishes? Pizza? You got it. Just
help me play Mabinogi without going back to, *gulp*, windows.

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