[Bug 25229] rejected test cases never go back to queue

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=25229

Robert Walker <bob.mt.wya at gmail.com> changed:

           What    |Removed                     |Added
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                 CC|                            |bob.mt.wya at gmail.com

--- Comment #11 from Robert Walker <bob.mt.wya at gmail.com> ---
(In reply to Rosanne DiMesio from comment #9)
> The global admin queue has PM links for each test report submitted, but I
> don't know if maintainers have that in their queues.

The global admin queue??

I accidently rejected a test submission today - before I'd written a request
for some additional information. Now I've got no easy way to contact the test
submitter. I've tried quite hard to find one... Hence why I'm adding my $0.02
to this bug report...

> IMO, the easiest way to deal with this would be for maintainers to delete
> rather than reject the report and ask the user to submit a new one with
> whatever changes the maintainer specifies.

That makes sense... But it's annoying for a user - if they've typed a lot of
information. If all I need added - is say their graphics card/driver data -
then they may not bother to re-post the submission.

Really this feels quite hostile to the kind of user base we have.

But how to fix it? I've a reasonable proposal...

Well I'd like to see a "limbo queue" for AppDB test submissions. This would be
fully integrated with the existing one.

Entries in this limbo queue, of test submissions, would only be visible /
accessible to:
* AppDB maintainer (for the specific application)
* the original submitter (WineHQ user)

Limbo entries would obviously not be included in any of the WineHQ statistics.

Then either party can do simple fixes - without the original test submission
disappearing into "thin air".

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