[Bug 44930] New: Outlook 2013 "err:rpc: rpcrt4_http_check_response server returned" 2FA error

wine-bugs at winehq.org wine-bugs at winehq.org
Fri Apr 6 22:26:08 CDT 2018


https://bugs.winehq.org/show_bug.cgi?id=44930

            Bug ID: 44930
           Summary: Outlook 2013 "err:rpc:rpcrt4_http_check_response
                    server returned" 2FA error
           Product: Wine
           Version: 3.5
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: rpc
          Assignee: wine-bugs at winehq.org
          Reporter: zappacor at hotmail.com
      Distribution: ---

I installed Outlook 2013 SP1 but I'm hitting an issue when trying to configure
an Office 365 e-mail account that uses 2FA (2-factor authentication).

So, 2FA means that I have to enter my user and passwd and then, on a second
stage, a 6 digits OTP code. For the later, a web-like prompt is usually
displayed which prompts me to enter the code.

However, after I enter the user and passwd in the first window I get an Outlook
error instead of the prompt for the OTP code and, by using the
"fixme-all,+loaddll,+tid,+seh,+timestamp" debug flags, I can see this dump:
    9152.781:0043:err:rpc:rpcrt4_http_check_response server returned: 456
L"https://outlook.office365.com/owa//<MY_COMPANY_DOMAIN_HERE>"
    9152.781:0043:trace:seh:raise_exception code=6ba flags=0 addr=0x7b440332
ip=7b440332 tid=0043
    9152.781:0043:trace:seh:raise_exception  eax=7b42b0b9 ebx=7b640f28
ecx=0d1ffb50 edx=00000000 esi=00000000 edi=00000020
    9152.781:0043:trace:seh:raise_exception  ebp=0d1ffb38 esp=0d1ffac4
cs=d1f0023 ds=cb8002b es=cae002b fs=cb80063 gs=006b flags=00000246
    9152.781:0043:trace:seh:call_stack_handlers calling handler at 0xd3ff178
code=6ba flags=0
    9152.782:0043:trace:seh:_except_handler4_common exception 6ba flags=0 at
0x7b440332 handler=0xd3ff178 0xd1ff7ec 0xd1ff77c cookie=e684503e scope
table=0xd223780 cookies=-2/0,-48/0
    9152.782:0043:trace:seh:_except_handler4_common level 0 prev -2 filter
0xd3098d0
    9152.782:0043:trace:seh:_except_handler4_common filter returned
EXECUTE_HANDLER
    9152.782:0043:trace:seh:__DestructExceptionObject (0xd1ffad0)
    9152.782:0043:trace:seh:_global_unwind2 (0xd1ffcd0)
    9152.782:0043:trace:seh:__regs_RtlUnwind code=c0000027 flags=2
    9152.782:0043:trace:seh:__regs_RtlUnwind eax=00000000 ebx=7e0b0fc8
ecx=0d202b48 edx=00000000 esi=0d1ffcd0 edi=0d1ffad0
    9152.782:0043:trace:seh:__regs_RtlUnwind ebp=0d1ff618 esp=0d1ff5f0
eip=7e02a83d cs=0023 ds=002b fs=0063 gs=006b flags=00000212
    9152.782:0043:trace:seh:__regs_RtlUnwind calling handler at 0x7bc85400
code=c0000027 flags=2
    9152.782:0043:trace:seh:__regs_RtlUnwind handler at 0x7bc85400 returned 1
    9152.782:0043:trace:seh:msvcrt_local_unwind4 (0xd1ffcd0,0,0)
    9152.782:0043:trace:seh:msvcrt_local_unwind4 unwound OK
    9152.782:0043:trace:seh:_except_handler4_common __finally block 0xd3098e4

Same thing happens on both 3.0 and 3.5 wine versions.

I tried with an rpcrt4.dll from "W2KSP4_EN.EXE" but I got several other issues
so I don't think it could be an option.

Any idea on what I can do?

I'm more than willing to test, check or trace anything, just let me know.

Thanks in advance,
Rolando

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