[Bug 45735] New: Neo Manager (formerly known as Alphasmart Manager) not installed, cannot read out via USB

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=45735

            Bug ID: 45735
           Summary: Neo Manager (formerly known as Alphasmart Manager) not
                    installed, cannot read out via USB
           Product: Wine
           Version: unspecified
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: Stefaniee at gmx.de
      Distribution: ---

Created attachment 62176
  --> https://bugs.winehq.org/attachment.cgi?id=62176
backtrace of crashed installation

The Neo Manager (or: Alphasmart Manager) is a software to read out/send
to/manage files, which are written on the NEO device (a keyboard-like writing
device). It is originally a software for windows (hence: wine used), the device
is attached via usb. The installation using wine runs through until the last
thing is "registering product" and then wine stops the installation giving me
the back trace below. I tried it several times, no change.
However, the program seems to be installed nevertheless and opens as it should.
The problem:  Although my device senses beeing attached to my laptop (it can be
used as keyboard in any program as well, when not opened in the neo manager),
the neo manager does not find any neo device.
Vagely similar bugs are reported for windows users, if the used usb port is a
usb hub. I tried on every usb port my laptop has, it doesn't recognize the
device on either one. (I admit, I don't understand the usb port/usb hub
difference... sorry.)

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