[Bug 44809] New: Hatch Embroidery fails to install with " Error 43 installing license"

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=44809

            Bug ID: 44809
           Summary: Hatch Embroidery fails to install with "Error 43
                    installing license"
           Product: Wine
           Version: 3.4
          Hardware: x86
               URL: https://www.wilcom.com/en-us/hatch/landingpage/trialal
                    ltwo.aspx
                OS: Linux
            Status: NEW
          Keywords: download, Installer
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: dark.shadow4 at web.de
      Distribution: ---

Created attachment 60849
  --> https://bugs.winehq.org/attachment.cgi?id=60849
Log when running the installer

When running the installer, before the actual program can be installed, it
first says "Installing 3rd party drivers and software". That step seems to
fail, it gives an error message box with "Error 43 installing license"

Goggling the error yields
http://sentinelldk.safenet-inc.com/LDKdocs/API-Licensing/Licensing_API/Enumerations/Licensing_API_Status_Codes.htm
The error corresponds to HASP_DEVICE_ERR
> For a Sentinel SL key, an input/output error occurred in the secure storage area
> OR
> For a Sentinel HL key, a USB communication error occurred

The error also appears with the free demo. Attached a log, if you need more,
you can either test it yourself or ask me to provide more logs.

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