[Bug 40026] Office 2013 installer (64 bit) fails during install with unhandled exception 0xe0000002
wine-bugs at winehq.org
wine-bugs at winehq.org
Thu May 10 10:50:59 CDT 2018
https://bugs.winehq.org/show_bug.cgi?id=40026
Anastasius Focht <focht at gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |Installer
Component|-unknown |directx-d3d
Resolution|--- |DUPLICATE
Summary|Office 2013 installer (64 |Office 2013 installer (64
|bit) doesn't start |bit) fails during install
| |with unhandled exception
| |0xe0000002
Status|NEEDINFO |RESOLVED
CC| |focht at gmx.net
--- Comment #4 from Anastasius Focht <focht at gmx.net> ---
Hello folks,
all MS Office 2013 product installers failing with 0xe0000002 exception code
are dupes of bug 38648
--- snip ---
wine: Unhandled exception 0xe0000002 in thread 28 at address 0x7b853dca (thread
0028), starting debugger...
Unhandled exception: 0xe0000002 in 64-bit code (0x000000007b853dca).
Register dump:
rip:000000007b853dca rsp:000000000986df30 rbp:000000000986e110 eflags:00000206
( - -- I - -P- )
rax:000000007b853d10 rbx:000000000986df50 rcx:000000000986df50
rdx:0000000000000000
rsi:0000000009485878 rdi:00000000094857e0 r8:0000000000000000
r9:0000000000000000 r10:000000000000248b
r11:000000000986e000 r12:00000000094824a0 r13:0000000000000020
r14:00000000094858a0 r15:000000000934a5a0
...
Backtrace:
=>0 0x000000007b853dca in kernel32 (+0x33dca) (0x000000000986e110)
1 0x0000000009013bcf in osetup (+0x2a3bce) (0x000000000986e110)
2 0x00000000090124a6 in osetup (+0x2a24a5) (0x000000000986e580)
3 0x00000000090145fc in osetup (+0x2a45fb) (0x000000000986e5b0)
4 0x00007fc5b6f5660e call_thread_func+0x6d() in ntdll (0x00000000090145e8)
5 0x00007fc5b6f4eaca RtlRaiseException+0x7d() in ntdll (0x00000000090145e8)
6 0x00007fc5b6f616d1 in ntdll (+0x916d0) (0x00000000090145e8)
7 0x00007fc5b777e284 start_thread+0xc3() in libpthread.so.0
(0x0000000000000000)
...
0x000000007b853dca:
Modules:
Module Address Debug info Name (136 modules)
PE 8d70000- 9613000 Export osetup
PE 9730000- 975f000 Deferred osetupui
ELF 7a800000- 7abfa000 Deferred opengl32<elf>
\-PE 7a850000- 7abfa000 \ opengl32
ELF 7b800000- 7bc91000 Dwarf kernel32<elf>
\-PE 7b820000- 7bc91000 \ kernel32
ELF 7be00000- 7c102000 Deferred <wine-loader>
PE 140000000- 140038000 Deferred setup
PE 180000000- 180106000 Deferred setup
ELF 7fc5a6146000- 7fc5a635b000 Deferred d3d10core<elf>
\-PE 7fc5a6150000- 7fc5a635b000 \ d3d10core
ELF 7fc5a635b000- 7fc5a6570000 Deferred d3d10_1<elf>
\-PE 7fc5a6360000- 7fc5a6570000 \ d3d10_1
ELF 7fc5a6570000- 7fc5a67e9000 Deferred d3d11<elf>
\-PE 7fc5a6580000- 7fc5a67e9000 \ d3d11
ELF 7fc5a67e9000- 7fc5a6a21000 Deferred libtxc_dxtn.so
...
ELF 7fc5b6eb4000- 7fc5b71cc000 Dwarf ntdll<elf>
\-PE 7fc5b6ed0000- 7fc5b71cc000 \ ntdll
ELF 7fc5b71cf000- 7fc5b73d3000 Deferred libdl.so.2
ELF 7fc5b73d3000- 7fc5b7777000 Dwarf libc.so.6
ELF 7fc5b7777000- 7fc5b7994000 Dwarf libpthread.so.0
ELF 7fc5b79be000- 7fc5b7d64000 Dwarf libwine.so.1
ELF 7fc5b7d66000- 7fc5b7f8a000 Deferred
ld-linux-x86-64.so.2
ELF 7ffe9f7f8000- 7ffe9f7fa000 Deferred [vdso].so
Threads:
process tid prio (all id:s are in hex)
...
0000001b 0
00000021 (D) C:\Microsoft Office Professional Plus 2013\setup.exe
00000028 0 <==
00000022 0
...
--- snip ---
Regards
*** This bug has been marked as a duplicate of bug 38648 ***
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