[Bug 41321] Microsoft Office 2013 Professional Plus installer fails with exception 0xe0000002 (needs support for Mesa OpenGL >= 3.2 core profiles, Shader Model 4, GLSL 1.50)
wine-bugs at winehq.org
wine-bugs at winehq.org
Sat Nov 10 09:13:40 CST 2018
https://bugs.winehq.org/show_bug.cgi?id=41321
Anastasius Focht <focht at gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
Component|-unknown |directx-d3d
Keywords| |Installer
Status|UNCONFIRMED |RESOLVED
Version|unspecified |1.8
Resolution|--- |DUPLICATE
CC| |focht at gmx.net
Summary|while installing ms office |Microsoft Office 2013
|2013 on elementary os got |Professional Plus installer
|the attached error. |fails with exception
| |0xe0000002 (needs support
| |for Mesa OpenGL >= 3.2 core
| |profiles, Shader Model 4,
| |GLSL 1.50)
--- Comment #3 from Anastasius Focht <focht at gmx.net> ---
Hello folks,
dupe of bug 38648
I have every Wine version prebuilt with symbols so I can easily reproduce it.
Trace/backtrace provided as proof here in case some genius wants to argue...
--- snip ---
$ pwd
/home/focht/mountiso/Downloads/en_microsoft_office_2013_32bit_dvd.iso
$ WINEDEBUG=+seh,+relay,+msi,+winediag,+d3d10 wine ./setup.exe >>~/log.txt 2>&1
...
fixme:winediag:dxgi_check_d3d10_support Direct3D 10 is not supported on this
GPU with the current shader backend.
...
warn:d3d10:D3D10CreateDevice1 Failed to create a device, hr 0x80004005.
...
0028:Ret ntdll.RtlFreeHeap() retval=00000001 ret=7d69bd74
trace:d3d10:D3D10CreateDevice1 adapter (nil), driver_type
D3D10_DRIVER_TYPE_WARP, swrast (nil), flags 0x30, hw_level
D3D10_FEATURE_LEVEL_9_3, sdk_version 32, device 0x33c5c0.
...
warn:d3d10:D3D10CreateDevice1 Failed to create a device, hr 0x80004005.
0028:Ret d3d10_1.D3D10CreateDevice1() retval=80004005 ret=00b8f37f
...
trace:seh:raise_exception code=e0000002 flags=0 addr=0x7b839ffb ip=7b839ffb
tid=0028
trace:seh:raise_exception eax=7b8279f9 ebx=00000000 ecx=7b839f60 edx=00000000
esi=7b8b9000 edi=0104e720
trace:seh:raise_exception ebp=0104e6f8 esp=0104e684 cs=0023 ds=002b es=002b
fs=0063 gs=006b flags=00000216
trace:seh:call_stack_handlers calling handler at 0xc5750a code=e0000002 flags=0
0028:Call KERNEL32.GetLastError() ret=00a0be83
0028:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83
trace:seh:call_stack_handlers handler at 0xc5750a returned 1
trace:seh:call_stack_handlers calling handler at 0xc59406 code=e0000002 flags=0
0028:Call KERNEL32.GetLastError() ret=00a0be83
0028:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83
trace:seh:call_stack_handlers handler at 0xc59406 returned 1
trace:seh:call_stack_handlers calling handler at 0x7bc9b1d0 code=e0000002
flags=0
0028:Call KERNEL32.UnhandledExceptionFilter(0104e208) ret=7bc9b205
wine: Unhandled exception 0xe0000002 in thread 28 at address 0x7b839ffb (thread
0028), starting debugger...
...
Unhandled exception: 0xe0000002 in 32-bit code (0x7b839ffb).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:7b839ffb ESP:0104e6c4 EBP:0104e738 EFLAGS:00000212( - -- I -A- - )
EAX:7b8279f9 EBX:00000000 ECX:7b839f60 EDX:00000000
ESI:7b8b9000 EDI:00cddb1c
...
Backtrace:
=>0 0x7b839ffb RaiseException+0x9b(code=<couldn't compute location>,
flags=<couldn't compute location>, nbargs=<couldn't compute location>,
args=<couldn't compute location>)
[/home/focht/projects/wine/mainline-src-1.8/dlls/kernel32/except.c:85] in
kernel32 (0x0104e738)
1 0x00b5d06a in osetup (+0x3ed069) (0x0104e780)
2 0x00b85e51 in osetup (+0x415e50) (0x0104e9f0)
3 0x00b872c2 in osetup (+0x4172c1) (0x0104ea08)
4 0x7bc80759 call_thread_func+0xa8(entry=0xb872b5, arg=0x0(nil),
frame=0x104eb08)
[/home/focht/projects/wine/mainline-src-1.8/dlls/ntdll/signal_i386.c:2713] in
ntdll (0x0104eae8)
5 0x7bc7d9fa call_thread_entry_point+0x11() in ntdll (0x0104eb08)
6 0x7bc88323 start_thread+0xa2(info=0x7ffd4fb8)
[/home/focht/projects/wine/mainline-src-1.8/dlls/ntdll/thread.c:449] in ntdll
(0x0104f358)
7 0xf7daa3b0 start_thread+0xff() in libpthread.so.0 (0x0104f428)
8 0xf7ce7306 __clone+0x65() in libc.so.6 (0x00000000)
...
0x7b839ffb RaiseException+0x9b
[/home/focht/projects/wine/mainline-src-1.8/dlls/kernel32/except.c:85] in
kernel32: addl $12,%esp
85 }
Modules:
Module Address Debug info Name (121 modules)
PE 350000- 37f000 Deferred osetupui
PE 400000- 434000 Deferred setup
PE 770000- e3a000 Export osetup
PE 10000000-100d3000 Deferred setup
ELF 7a800000-7a931000 Deferred opengl32<elf>
\-PE 7a820000-7a931000 \ opengl32
ELF 7b800000-7ba63000 Dwarf kernel32<elf>
\-PE 7b810000-7ba63000 \ kernel32
ELF 7bc00000-7bcee000 Dwarf ntdll<elf>
\-PE 7bc10000-7bcee000 \ ntdll
ELF 7bf00000-7bf04000 Deferred <wine-loader>
ELF 7c278000-7c28e000 Deferred d3d10core<elf>
\-PE 7c280000-7c28e000 \ d3d10core
ELF 7c28e000-7c2a4000 Deferred d3d10_1<elf>
\-PE 7c290000-7c2a4000 \ d3d10_1
ELF 7c2a4000-7c300000 Deferred d3d11<elf>
\-PE 7c2b0000-7c300000 \ d3d11
...
Threads:
process tid prio (all id:s are in hex)
...
0000002b (D) G:\setup.exe
0000002d 0 <==
0000002c 0
System information:
Wine build: wine-1.8-3-gc1ceb3ee5a
Platform: i386
Version: Windows Server 2008 R2
Host system: Linux
Host version: 4.18.16-200.fc28.x86_64
--- snip ---
If you still encounter problems with the installer after upgrade to recent Wine
3.x version, check WineHQ appdb:
https://appdb.winehq.org/objectManager.php?sClass=version&iId=26323
and WineHQ forums:
https://forum.winehq.org/
Every issue is documented. Reminder: Bugzilla is not meant for end-user
support.
Regards
*** This bug has been marked as a duplicate of bug 38648 ***
--
Do not reply to this email, post in Bugzilla using the
above URL to reply.
You are receiving this mail because:
You are watching all bug changes.
More information about the wine-bugs
mailing list