[Bug 36142] Symantec Norton 360 installer fails ('rpcss' needs to be a proper Windows service)

wine-bugs at winehq.org wine-bugs at winehq.org
Sun Sep 9 04:54:35 CDT 2018


https://bugs.winehq.org/show_bug.cgi?id=36142

Anastasius Focht <focht at gmx.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
      Fixed by SHA1|                            |8df5add2d7aac41a9299c100cde
                   |                            |7977b3549cfb7
         Resolution|---                         |FIXED
            Summary|Symantec Norton 360         |Symantec Norton 360
                   |installer fails             |installer fails ('rpcss'
                   |('HKLM\\System\\CurrentCont |needs to be a proper
                   |rolSet\\Services\\RpcSs'    |Windows service)
                   |service entry not present)  |
                URL|http://us.norton.com/downlo |http://buy-download.norton.
                   |ads-trial-norton-360        |com/downloads/2014/21.1/N36
                   |                            |0/US/N360-TW-21.1.0-EN.exe
             Status|NEW                         |RESOLVED

--- Comment #8 from Anastasius Focht <focht at gmx.net> ---
Hello folks,

this was fixed by commit
https://source.winehq.org/git/wine.git/commitdiff/8df5add2d7aac41a9299c100cde7977b3549cfb7
(part of Wine 1.9.18)

Thanks Alexandre

--- snip ---
$ find .wine -iname *.log
.wine/drive_c/ProgramData/NortonInstaller/Logs/2018-09-09-11h45m20s/NortonInstall-2018-09-09-11h45m20s.log
--- snip ---

--- snip ---
...
2018-09-09-11-45-20-701 : 0x0009 : Information : install version: 9.1.0.26
2018-09-09-11-45-20-701 : 0x0009 : Information : command line:
Z:\home\focht\Downloads\N360-TW-21.1.0-EN.exe
2018-09-09-11-45-20-701 : 0x0009 : Information : base install folder:
C:\Program Files (x86)\NortonInstaller
2018-09-09-11-45-20-701 : 0x0009 : Information : install log folder:
C:\ProgramData\NortonInstaller\Logs\2018-09-09-11h45m20s
2018-09-09-11-45-20-701 : 0x0009 : Information : install temp folder:
C:\ProgramData\NortonInstaller\SymTemp
2018-09-09-11-45-20-703 : 0x0009 : Information : Install Cache: C:\Program
Files
(x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360\A5E82D02\21.1.0.18
...
2018-09-09-11-45-22-155 : 0x0053 : Information : <===    Finish:
CheckForServiceReboot, Time: 16ms
2018-09-09-11-45-22-155 : 0x0053 : Information : ===>    Start:
CheckForServiceError
2018-09-09-11-45-22-157 : 0x0053 : Information : OpenService(PlugPlay, 0x1)
2018-09-09-11-45-22-158 : 0x0053 : Information : OpenService(Schedule, 0x1)
2018-09-09-11-45-22-159 : 0x0053 : Information : OpenService(Schedule, 0x3)
2018-09-09-11-45-22-160 : 0x0053 : Information : ChangeServiceConfig(Schedule,
2, C:\windows\system32\svchost.exe -k netsvcs, (null), Task Scheduler)
2018-09-09-11-45-22-160 : 0x0053 : Information : OpenService(Schedule, 0x115)
2018-09-09-11-45-22-161 : 0x0053 : Information : StartService
2018-09-09-11-45-22-263 : 0x0053 : Information : Waiting for Schedule service
to start.
2018-09-09-11-45-22-264 : 0x0053 : Information : Service status is set to 2
2018-09-09-11-45-22-264 : 0x0053 : Information : Sleeping for 250 milliseconds.
2018-09-09-11-45-22-299 : 0x004F : Error :
BB::CProcessPrioritySetterMgr::CPrioritySetter_IO::Apply(493) : Could not set
IO priority, error returned -1073741822
2018-09-09-11-45-22-299 : 0x004F : Warning :
BB::CProcessPrioritySetterMgr::Run(906) : Priority setter needs to be retried. 
Move on to next setter.
2018-09-09-11-45-22-299 : 0x004F : Error :
BB::CProcessPrioritySetterMgr::CPrioritySetter_Page::Apply(559) : Could not set
page priority, error returned -1073741822
2018-09-09-11-45-22-300 : 0x004F : Warning :
BB::CProcessPrioritySetterMgr::Run(906) : Priority setter needs to be retried. 
Move on to next setter.
2018-09-09-11-45-22-300 : 0x004F : Information :
BB::CProcessPrioritySetterMgr::Run(921) : Waiting on stop signal for 200
milliseconds, 8 of 1501
2018-09-09-11-45-22-500 : 0x004F : Error :
BB::CProcessPrioritySetterMgr::CPrioritySetter_IO::Apply(493) : Could not set
IO priority, error returned -1073741822
2018-09-09-11-45-22-500 : 0x004F : Warning :
BB::CProcessPrioritySetterMgr::Run(906) : Priority setter needs to be retried. 
Move on to next setter.
2018-09-09-11-45-22-500 : 0x004F : Error :
BB::CProcessPrioritySetterMgr::CPrioritySetter_Page::Apply(559) : Could not set
page priority, error returned -1073741822
2018-09-09-11-45-22-500 : 0x004F : Warning :
BB::CProcessPrioritySetterMgr::Run(906) : Priority setter needs to be retried. 
Move on to next setter.
2018-09-09-11-45-22-500 : 0x004F : Information :
BB::CProcessPrioritySetterMgr::Run(921) : Waiting on stop signal for 200
milliseconds, 9 of 1501
2018-09-09-11-45-22-515 : 0x0053 : Information : TickCount: 2253619,
StartTickCount: 2253368, Max: 30000
2018-09-09-11-45-22-515 : 0x0053 : Information : Service status before exit 4
2018-09-09-11-45-22-516 : 0x0053 : Information : OpenService(RpcSs, 0x1)
2018-09-09-11-45-22-517 : 0x0053 : Information : OpenService(RpcSs, 0x3)
2018-09-09-11-45-22-517 : 0x0053 : Information : ChangeServiceConfig(RpcSs, 2,
C:\windows\system32\rpcss.exe, (null), Remote Procedure Call (RPC))
2018-09-09-11-45-22-518 : 0x0053 : Information : OpenService(TermService, 0x1)
2018-09-09-11-45-22-520 : 0x0053 : Information : CSCMModify returned 0x00000000
--- snip ---

Regards

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