[Bug 45887] Microsoft Office 2013 installers crash with Windows 8+ setting due to missing 'user32.RegisterPointerDeviceNotifications' stub
wine-bugs at winehq.org
wine-bugs at winehq.org
Mon Sep 24 06:51:47 CDT 2018
https://bugs.winehq.org/show_bug.cgi?id=45887
Anastasius Focht <focht at gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Component|-unknown |user32
Summary|I am trying to install MS |Microsoft Office 2013
|office 2013 and when I run |installers crash with
|wine setup.exe, I get this |Windows 8+ setting due to
|error |missing
| |'user32.RegisterPointerDevi
| |ceNotifications' stub
Keywords| |Installer
Resolution|--- |DUPLICATE
CC| |focht at gmx.net
--- Comment #2 from Anastasius Focht <focht at gmx.net> ---
Hello folks,
dupe of bug 45284
--- snip ---
Unhandled exception: 0xc06d007f in 32-bit code (0x7b8396ec).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:7b8396ec ESP:0032c674 EBP:0032c6f8 EFLAGS:00000216( - -- I -A-P- )
EAX:7b826995 EBX:7b8addf8 ECX:0032c6a0 EDX:0032c778
ESI:0032c72c EDI:7eb60000
...
Backtrace:
=>0 0x7b8396ec in kernel32 (+0x296ec) (0x0032c6f8)
1 0x00c0ff85 in osetup (+0x49ff84) (0x0032c770)
2 0x00a50ee5 in osetup (+0x2e0ee4) (0x0032c7b8)
3 0x00a9ccae in osetup (+0x32ccad) (0x0032c7d4)
4 0x00a5eb92 in osetup (+0x2eeb91) (0x0032c7f0)
5 0x00a422b6 in osetup (+0x2d22b5) (0x0032cf10)
6 0x00a38807 in osetup (+0x2c8806) (0x0032cf40)
7 0x009ae063 in osetup (+0x23e062) (0x0032f5f4)
8 0x1002d3c7 in setup (+0x2d3c6) (0x0032fd04)
9 0x1002b0c3 in setup (+0x2b0c2) (0x0032fda4)
10 0x004027f2 in setup (+0x27f1) (0x0032fdc0)
11 0x00402eb2 in setup (+0x2eb1) (0x0032fe50)
12 0x7b85a9bc call_process_entry+0xb() in kernel32 (0x0032fe68)
13 0x7b85b9ca in kernel32 (+0x4b9c9) (0x0032fe98)
14 0x7bc72f60 call_thread_func_wrapper+0xb() in ntdll (0x0032feb8)
15 0x7bc75d7f call_thread_func+0xce() in ntdll (0x0032ffa8)
16 0x7bc72f3e RtlRaiseException+0x21() in ntdll (0x0032ffc8)
17 0x7bc4acf7 call_dll_entry_point+0x776() in ntdll (0x0032ffe8)
18 0xf76113ad wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
19 0xf7611510 wine_switch_to_stack+0x1f() in libwine.so.1 (0xfffd0a98)
20 0x7bc5020a LdrInitializeThunk+0x339() in ntdll (0xfffd0af8)
21 0x7b861613 __wine_kernel_init+0x872() in kernel32 (0xfffd1c58)
22 0x7bc50783 __wine_process_init+0x162() in ntdll (0xfffd1cc8)
23 0xf760eff3 wine_init+0x2b2() in libwine.so.1 (0xfffd1d18)
24 0x7bf00d52 main+0x81() in <wine-loader> (0xfffd2168)
25 0xf7435a63 __libc_start_main+0xf2() in libc.so.6 (0x00000000)
0x7b8396ec: addl $12,%esp
Modules:
Module Address Debug info Name (83 modules)
PE 3d0000- 3ff000 Deferred osetupui
PE 400000- 434000 Export setup
PE 770000- e3a000 Export osetup
PE 10000000-100d3000 Export setup
ELF 7b800000-7ba55000 Dwarf kernel32<elf>
\-PE 7b810000-7ba55000 \ kernel32
ELF 7bc00000-7bcd6000 Dwarf ntdll<elf>
\-PE 7bc10000-7bcd6000 \ ntdll
ELF 7bf00000-7bf04000 Dwarf <wine-loader>
...
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
0000002b 0
0000002a 0
00000021 0
00000010 0
0000000f 0
0000001f winedevice.exe
00000027 0
00000024 0
00000023 0
00000020 0
00000025 plugplay.exe
0000002d 0
0000002c 0
00000026 0
00000028 GoogleUpdate.exe
00000034 0
00000033 0
00000032 0
0000002f 0
00000029 0
00000014 (D) I:\setup.exe
00000031 0 <==
--- snip ---
I can reproduce exactly the same backtrace with Wine 1.6.2 and WinVer set to
'Windows 8'. See also my comment
https://bugs.winehq.org/show_bug.cgi?id=45284#c1 (and compare backtraces).
--- snip ---
...
0009:Call KERNEL32.GetProcAddress(7e4a0000,00c89a08
"RegisterPointerDeviceNotifications") ret=00c0ff46
0009:Ret KERNEL32.GetProcAddress() retval=00000000 ret=00c0ff46
0009:Call KERNEL32.GetLastError() ret=00c0ff52
0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00c0ff52
0009:Call KERNEL32.RaiseException(c06d007f,00000000,00000001,0033c768)
ret=00c0ff85
trace:seh:raise_exception code=c06d007f flags=0 addr=0x7ebace01 ip=7ebace01
tid=0009
trace:seh:raise_exception info[0]=0033c71c
trace:seh:raise_exception eax=7eb9c441 ebx=00000000 ecx=00000000 edx=0033c710
esi=0033c710 edi=0033c6d0
trace:seh:raise_exception ebp=0033c6a8 esp=0033c644 cs=0023 ds=002b es=002b
fs=0063 gs=006b flags=00000216
trace:seh:call_stack_handlers calling handler at 0xc5071d code=c06d007f flags=0
0009:Call KERNEL32.GetLastError() ret=00a0be83
0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00a0be83
trace:seh:call_stack_handlers handler at 0xc507* Wine Bugzilla is not for end
user support, use WineHQ user forums1d returned 1
trace:seh:call_stack_handlers calling handler at 0xc442f3 code=c06d007f flags=0
0009:Call KERNEL32.GetLastError() ret=00a0be83
0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00a0be83
trace:seh:call_stack_handlers handler at 0xc442f3 returned 1
trace:seh:call_stack_handlers calling handler at 0x1005e82c code=c06d007f
flags=0
0009:Call KERNEL32.GetLastError() ret=10048348
0009:Ret KERNEL32.GetLastError() retval=0000007f ret=10048348
trace:seh:call_stack_handlers handler at 0x1005e82c returned 1
trace:seh:call_stack_handlers calling handler at 0x402fca code=c06d007f flags=0
0009:Call KERNEL32.GetLastError() ret=00404062
0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00404062
trace:seh:call_stack_handlers handler at 0x402fca returned 1
trace:seh:call_stack_handlers calling handler at 0x7efb2359 code=c06d007f
flags=0
0009:Call KERNEL32.UnhandledExceptionFilter(0033c134) ret=7efb2394
wine: Unhandled exception 0xc06d007f in thread 9 at address 0x7ebace01 (thread
0009), starting debugger...
--- snip ---
General comments:
* consult/research Internet before creating bug reports. WineHQ appdb provides
exhaustive/up-to-date information for all MS Office installers ->
https://appdb.winehq.org/objectManager.php?iId=31&sClass=application
* read https://wiki.winehq.org/Bugs before reporting bugs
* Wine Bugzilla is not for end user support (installation issues), use WineHQ
user forums
* don't recycle existing WINEPREFIXes! 'GoogleUpdate.exe' is certainly not
provided by MS
Only if you followed all previous points and you are obsoletely sure that you
encountered something new then create a new ticket.
Regards
*** This bug has been marked as a duplicate of bug 45284 ***
--
Do not reply to this email, post in Bugzilla using the
above URL to reply.
You are receiving this mail because:
You are watching all bug changes.
More information about the wine-bugs
mailing list