[Bug 48371] New: Home Designer Suite 21.3.1.1x64 reports "Error #272000009 A serious error occurred (SEH)."

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48371

            Bug ID: 48371
           Summary: Home Designer Suite 21.3.1.1x64 reports "Error
                    #272000009 A serious error occurred (SEH)."
           Product: Wine
           Version: 5.0-rc3
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: 74.schutt at gmail.com
      Distribution: ---

Created attachment 66120
  --> https://bugs.winehq.org/attachment.cgi?id=66120
Home Designer message log when run on Wine

I am attempting to run Home Designer Suite version 21.3.1.1x64 on Wine.

Immediately after starting it and supplying a valid product key, I get a
popup reporting:

  c:\p4sync\dev\releases\21\chief\cacommon\error\artexception.cpp(146): Error
#272000009
"A serious error occurred (SEH). Please contact Chief Architect Technical
Support with steps to reproduce.
"

Note that the program continues to run, and I can shut it down normally.

This page:
https://www.chiefarchitect.com/support/article/KB-00802/troubleshooting-exception-and-assertion-error-messages.html

says I should ensure my system meets minimum requirements and is fully up to
date.  E.g. they want a graphics card with 1 GB memory and support for OpenGL
>= 3.3, which I have.

Home Designer writes a report of its execution, and there I found that it
reports the characteristics that it probed for the system it is running on.

Here I found that it probed "OpenGL VRam: 0" and "OpenGL GPU Count: 0".  I've
attached this log as 'wine-Message Log.txt'.

When I run that same Home Designer binary on an up-to-date Windows 10 system,
it starts up without reporting a serious error, and its execution log shows
non-zero values for "OpenGL VRam" and "OpenGL GPU Count".  I've attached this
log as 'real-Windows10-Message Log.txt'.

The terminal output from Wine is attached as 'run.log'.

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