[Bug 45657] The Sims 4 - crashes when entering in the game

[wine-bugs at winehq.org]

https://bugs.winehq.org/show_bug.cgi?id=45657

Olivier F. R. Dierick <o.dierick at piezo-forte.be> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEEDINFO                    |NEW

--- Comment #2 from Olivier F. R. Dierick <o.dierick at piezo-forte.be> ---
Hello,

I've tested The Sims 4 (Origin) and can confirm that the game crashes at
startup (seconds after the EA logo animation starts).

This bug lacks information so I'll recycle it since there are already other
bugs for different issues and this one is the oldest 'crash at start' bug not
mentioning MSVCRT.

The game must be installed through EA Origin.
I used the OriginThinSetup.exe legacy version and let it update (Origin 'About'
says Version 10.5.40.26928 - 0).
Origin seems to work fine for me.

The game was downloaded/installed fine.
There was an error at the finalization step, but clicking on the 'finalize'
button did work.
I could launch the game and play for hours, then I closed the game and origin.
Some hours later I loaded Origin again, without issue, but starting the game
itself did fail.

So, the issue appeared on the second time I tried to start the game. The first
time (continuing from the installation), I could play hours without issues or
interruptions.

Installer info (https://www.origin.com/usa/en-us/store/download):
$ du -b OriginThinSetup.exe
32326016    OriginThinSetup.exe
$ sha1sum OriginThinSetup.exe
17abff6eba41587966319909709f05adc9202c2e  OriginThinSetup.exe

Launcher info:
$ du -b Origin.exe
3114256    Origin.exe
$ sha1sum Origin.exe
292a1540fbdeb93d6b46e1a51d12a0bc5bf54fba  Origin.exe

Main application executable info:
$ du -b TS4.exe
23253928    TS4.exe
$ sha1sum TS4.exe
80a6d5d4ada3de85518fde2dbd609018bb36691b  TS4.exe

My setup:
- Debian 8 Jessie 64-bit.
- NVidia RTX2070 8GB VRAM + proprietary (non-debian) driver 430.14.
- CPU Intel Core i7 4930K @3.14Ghz x12 (6x2 cores).
- 32-bit wineprefix with 32-bit wine-staging 4.10 (Release tag).
- Everything default in winecfg except: virtual desktop (1280x1024) + capture
mouse in fullscreen apps + no WM management/decoration.
- No winetricks, no DLL overrides, no registry edits.

Following the 'Origin' AppDB how-to advice:
- I left 'Remember me' disabled on the Origin login window;
- I disabled 'Origin In Game' in the Origin properties;

I'll collect other NEEDINFO bugs not related to identified issues to this bug.
Please, if your issue is not this particular crash, refer to the other existing
bugs:
https://bugs.winehq.org/buglist.cgi?quicksearch=%22sims%204%22&list_id=665419

Regards.

-- 
Do not reply to this email, post in Bugzilla using the
above URL to reply.
You are receiving this mail because:
You are watching all bug changes.