[Bug 43249] Microsoft Office 2013 installer fails with exception 0xe0000002 (needs support for Mesa OpenGL >= 3.2 core profiles, Shader Model 4, GLSL 1.50)
WineHQ Bugzilla
wine-bugs at winehq.org
Fri Apr 3 06:18:07 CDT 2020
https://bugs.winehq.org/show_bug.cgi?id=43249
Anastasius Focht <focht at gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |focht at gmx.net
Resolution|ABANDONED |DUPLICATE
Component|-unknown |directx-d3d
Keywords| |Installer
Status|CLOSED |RESOLVED
Summary|Microsoft Office 2013 |Microsoft Office 2013
|installer crashes |installer fails with
| |exception 0xe0000002 (needs
| |support for Mesa OpenGL >=
| |3.2 core profiles, Shader
| |Model 4, GLSL 1.50)
--- Comment #4 from Anastasius Focht <focht at gmx.net> ---
Hello folks,
dupe of bug 38648
OP's backtrace with exception 0xe0000002 in 'osetup' and DX10 modules kinda
gives it away.
--- snip ---
Unhandled exception: 0xe0000002 in 32-bit code (0x7b83ea52).
Register dump:
CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
EIP:7b83ea52 ESP:0104e6e4 EBP:0104e758 EFLAGS:00000246( - -- I Z- -P- )
EAX:7b829c5d EBX:7b8c35f8 ECX:0104e768 EDX:00000000
ESI:00000000 EDI:00cddb1c
...
Backtrace:
=>0 0x7b83ea52 in kernel32 (+0x1ea52) (0x0104e758)
1 0x00b5d06a in osetup (+0x3ed069) (0x0104e7a0)
2 0x00b85e51 in osetup (+0x415e50) (0x0104ea10)
3 0x00b872c2 in osetup (+0x4172c1) (0x0104ea28)
4 0x7bc8ce8d call_thread_func+0x7c() in ntdll (0x0104eaf8)
5 0x7bc89c2e RtlRaiseException+0x21() in ntdll (0x0104eb18)
6 0x7bc9502c NtGetCurrentProcessorNumber+0xbb() in ntdll (0x0104f368)
7 0xf750e295 start_thread+0xe4() in libpthread.so.0 (0x0104f428)
8 0xf743905e __clone+0x6d() in libc.so.6 (0x00000000)
...
200 0xf743905e __clone+0x6d() in libc.so.6 (0x00000000)
0x7b83ea52: movl 0xfffffff4(%ebp),%ecx
Modules:
Module Address Debug info Name (131 modules)
PE 350000- 387000 Deferred osetupui
PE 400000- 434000 Deferred setup
PE 770000- e3a000 Export osetup
PE 10000000-100d3000 Deferred setup
ELF 77ca9000-7a800000 Deferred libllvm-3.8.so.1
ELF 7a800000-7a92b000 Deferred opengl32<elf>
\-PE 7a820000-7a92b000 \ opengl32
ELF 7b800000-7ba6d000 Dwarf kernel32<elf>
\-PE 7b820000-7ba6d000 \ kernel32
ELF 7bc00000-7bcfb000 Dwarf ntdll<elf>
\-PE 7bc20000-7bcfb000 \ ntdll
ELF 7bf00000-7bf03000 Deferred <wine-loader>
ELF 7c44f000-7c4ab000 Deferred d3d11<elf>
\-PE 7c460000-7c4ab000 \ d3d11
ELF 7c4ab000-7c4c0000 Deferred d3d10core<elf>
\-PE 7c4b0000-7c4c0000 \ d3d10core
ELF 7c4c0000-7c4d5000 Deferred d3d10_1<elf>
\-PE 7c4d0000-7c4d5000 \ d3d10_1
...
ELF f7549000-f7710000 Dwarf libwine.so.1
ELF f7712000-f7737000 Deferred ld-linux.so.2
ELF f7739000-f773a000 Deferred [vdso].so
Threads:
process tid prio (all id:s are in hex)
...
00000021 (D) Z:\home\jonathan\Escritorio\15b-office2013vl\setup.exe
00000028 0 <==
00000022 0
--- snip ---
Well, I could just have copied my own backtraces and trace logs from one of the
gazillion dupes (like bug 41321). Before some "genius" raised doubts, a fresh
trace log with Wine 1.8:
--- snip ---
$ pwd
/home/focht/media/focht/2013-x86-Aug2013
$ WINEDEBUG=+seh,+relay,+msi wine ./setup.exe >>~/Downloads/log.txt 2>&1
...
0026:Ret d3d10_1.D3D10CreateDevice1() retval=80004005 ret=00b8f37f
0026:Call
d3d10_1.D3D10CreateDevice1(00000000,00000005,00000000,00000030,00009100,00000020,0104e674)
ret=00b8f37f
0026:Call dxgi.CreateDXGIFactory(7c445fc8,0104e59c) ret=7c444d09
...
0026:Ret dxgi.CreateDXGIFactory() retval=00000000 ret=7c444d09
0026:Call
d3d10core.D3D10CoreCreateDevice(00191a98,00191798,00000030,00000000,0104e674)
ret=7c444b8e
0026:Call
d3d11.D3D11CoreCreateDevice(00191a98,00191798,00000030,0104e4d8,00000001,0104e4dc)
ret=7c41b714
0026:Call KERNEL32.GetModuleHandleA(7bddda91 "d3d11.dll") ret=7bdba9fa
0026:Ret KERNEL32.GetModuleHandleA() retval=7bdb0000 ret=7bdba9fa
0026:Call
dxgi.DXGID3D10CreateDevice(7bdb0000,00191a98,00191798,00000030,00000000,0104e42c)
ret=7bdbaa0e
...
0026:Ret dxgi.DXGID3D10CreateDevice() retval=80004005 ret=7bdbaa0e
0026:Ret d3d11.D3D11CoreCreateDevice() retval=80004005 ret=7c41b714
0026:Ret d3d10core.D3D10CoreCreateDevice() retval=80004005 ret=7c444b8e
...
0026:Ret d3d10_1.D3D10CreateDevice1() retval=80004005 ret=00b8f37f
0026:Call KERNEL32.GetLastError() ret=009ff811
0026:Ret KERNEL32.GetLastError() retval=00000000 ret=009ff811
0026:Call KERNEL32.RaiseException(e0000002,00000000,00000000,00000000)
ret=00b5d06a
trace:seh:raise_exception code=e0000002 flags=0 addr=0x7b839fdb ip=7b839fdb
tid=0026
trace:seh:raise_exception eax=7b8279f9 ebx=00000000 ecx=7b839f40 edx=00000000
esi=7b8b9000 edi=0104e720
trace:seh:raise_exception ebp=0104e6f8 esp=0104e684 cs=0023 ds=002b es=002b
fs=0063 gs=006b flags=00000216
trace:seh:call_stack_handlers calling handler at 0xc5750a code=e0000002 flags=0
0026:Call KERNEL32.GetLastError() ret=00a0be83
0026:Ret KERNEL32.GetLastError() retval=00000000 ret=00a0be83
trace:seh:call_stack_handlers handler at 0xc5750a returned 1
trace:seh:call_stack_handlers calling handler at 0xc59406 code=e0000002 flags=0
...
--- snip ---
$ wine --version
wine-1.8
Regards
*** This bug has been marked as a duplicate of bug 38648 ***
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