[Bug 50467] 'sketchup_webhelper.exe' process crashes when starting SketchUpPro 2019/20/21 (libcef 3.x/'Blink' based web browser engine, font face name validation)
WineHQ Bugzilla
wine-bugs at winehq.org
Thu Jan 7 12:54:38 CST 2021
https://bugs.winehq.org/show_bug.cgi?id=50467
Anastasius Focht <focht at gmx.net> changed:
What |Removed |Added
----------------------------------------------------------------------------
URL| |https://www.sketchup.com/sk
| |etchup/2019/SketchUpPro-en-
| |exe
Component|-unknown |fonts
Summary|error while using |'sketchup_webhelper.exe'
|sketchup-make |process crashes when
| |starting SketchUpPro
| |2019/20/21 (libcef
| |3.x/'Blink' based web
| |browser engine, font face
| |name validation)
CC| |focht at gmx.net
Keywords| |download
--- Comment #2 from Anastasius Focht <focht at gmx.net> ---
Hello folks,
adding some download links for documentation. Multiple links since OP didn't
bother to specify which SketchUpPro version was used. Next time provide exact
app version information. It's an important property of a bug report.
https://www.sketchup.com/sketchup/2019/SketchUpPro-en-exe
https://www.sketchup.com/sketchup/2020/SketchUpPro-exe
https://www.sketchup.com/sketchup/2021/SketchUpPro-exe
https://www.sketchup.com/sketchup/SketchUpViewer-en-exe
Internet Archive snapshots:
https://web.archive.org/web/20200514072003/https://download.flexnetoperations.com/439214/1540/237/15118237/SketchUpPro-2019-en.exe?ftpRequestID=7748165197&server=download.flexnetoperations.com&dtm=DTM20200514082003NzEyODI3MDQ1&authparam=1589469603_84a6154f12cc0c56b14b4def51f5b857&ext=.exe
https://web.archive.org/web/20200514073233/https://download.flexnetoperations.com/439214/1540/47/15816047/SketchUpPro-2020-1.exe?ftpRequestID=7748186797&server=download.flexnetoperations.com&dtm=DTM20200514083233NDAzNDYzMDU3&authparam=1589470353_6c409e885e881d95353d7d768726206c&ext=.exe
--- snip ---
Unhandled exception: page fault on read access to 0x00000034 in 64-bit code
(0x000000018314b35e).
Register dump:
rip:000000018314b35e rsp:000000000021b730 rbp:000000000021b7a0 eflags:00010297
( R- -- I S -A-P-C)
rax:000001506dc2c2c0 rbx:00000000000000c0 rcx:000000000000000c
rdx:0000025a7847c0a8
rsi:000000000021b85e rdi:0000000000000380 r8:000000000021b860
r9:0000000000000001 r10:0000000000000000
r11:0000000000000000 r12:0000000000000001 r13:0000000000000380
r14:0000000000000000 r15:0000025a78470058
...
Backtrace:
=>0 0x000000018314b35e EntryPoint+0xfe8cf13e() in libcef (0x000000000021b7a0)
...
5 0x00000001830adf80 EntryPoint+0xfe831d5f() in libcef (0x000000000021cf50)
0x000000018314b35e EntryPoint+0xfe8cf13e in libcef: movl
0x0000000000000034(%r14),%edi
Modules:
Module Address Debug info Name (77 modules)
PE 220000- 258000 Deferred advapi32
PE 260000- 284000 Deferred sechost
...
PE 12f0000- 1341000 Deferred d3d11
PE 1350000- 135b000 Deferred wtsapi32
PE 1360000- 138f000 Deferred d3d9
PE 1390000- 13a2000 Deferred dxva2
PE 13b0000- 144b000 Deferred msvcp140
PE 1480000- 1496000 Deferred vcruntime140
...
PE 1dd0000- 1e21000 Deferred concrt140
PE 1de0000- 1e8b000 Deferred msvcr120
PE 7a850000- 7a854000 Deferred opengl32
PE 7b000000- 7b0a6000 Deferred kernelbase
PE 7b600000- 7b80a000 Deferred kernel32
PE 7bc00000- 7bc8a000 Deferred ntdll
PE 140000000- 14006a000 Deferred sketchup_webhelper
PE 180000000- 185ae5000 Export libcef
PE 7fbea6940000- 7fbea6943000 Deferred kerberos
PE 7fbea6960000- 7fbea6964000 Deferred winex11
PE 7fbea6c90000- 7fbea6c94000 Deferred wined3d
PE 7fbea6e30000- 7fbea6e34000 Deferred dxgi
...
Threads:
process tid prio (all id:s are in hex)
...
00000100 SketchUp.exe
00000104 0
...
00000254 -2
...
00000164 sketchup_webhelper.exe
00000168 0
...
00000204 0
...
000001f0 (D) C:\Program Files\SketchUp\SketchUp 2019\sketchup_webhelper.exe
000001f4 0 <==
...
00000260 0
--- snip ---
ProtectionID scan:
--- snip ---
-=[ ProtectionID v0.6.9.0 DECEMBER]=-
(c) 2003-2017 CDKiLLER & TippeX
Build 24/12/17-21:05:42
Ready...
Scanning -> C:\Program Files\SketchUp\SketchUp 2019\libcef.dll
File Type : 64-Bit Dll (Subsystem : Win CUI / 3), Size : 94053200 (059B2350h)
Byte(s) | Machine: 0x8664 (AMD64)
Compilation TimeStamp : 0x5A966D86 -> Wed 28th Feb 2018 08:51:18 (GMT)
[TimeStamp] 0x5A966D86 -> Wed 28th Feb 2018 08:51:18 (GMT) | PE Header | - |
Offset: 0x00000000:00000138 | VA: 0x00000001:80000138 | -
[TimeStamp] 0xFFFFFFFF -> Sun 07th Feb 2106 06:28:15 (GMT) | Export | - |
Offset: 0x00000000:0559A334 | VA: 0x00000001:8559C134 | -
[TimeStamp] 0x5A966D86 -> Wed 28th Feb 2018 08:51:18 (GMT) | DebugDirectory | -
| Offset: 0x00000000:0556DD44 | VA: 0x00000001:8556FB44 | -
[TimeStamp] 0x5A966D86 -> Wed 28th Feb 2018 08:51:18 (GMT) | DebugDirectory | -
| Offset: 0x00000000:0556DD60 | VA: 0x00000001:8556FB60 | -
-> File Appears to be Digitally Signed @ Offset 059B0800h, size : 01B50h /
06992 byte(s)
[!] Executable uses TLS callbacks (2 total... 0 invalid addresses)
[LoadConfig] Struct determined as v8 (Expected size 232 | Actual size 256)
[LoadConfig] CFG (/Guard) - Handler @ 0x1:849190D8
[LoadConfig] CFG Table @ 0x0:00000000 | 0x00 (00) entries
[LoadConfig] CFG Flags : 0x100
[LoadConfig] CodeIntegrity -> Flags 0x0 | Catalog 0x0 (0) | Catalog Offset 0x0
| Reserved 0x0
[LoadConfig] GuardAddressTakenIatEntryTable 0x0:00000000 | Count 0x000000000
(00)
[LoadConfig] GuardLongJumpTargetTable 0x0:00000000 | Count 0x000000000 (00)
[LoadConfig] HybridMetadataPointer 0x1:00000000 | DynamicValueRelocTable
0x0:00000000
[LoadConfig] FailFastIndirectProc 0x0:00000000 | FailFastPointer 0x0:00000000
[LoadConfig] UnknownZero1 0x0 0
[LoadConfig] CFG Data Present, yet setting is not present in the
DllCharacteristics.. patched out?
[File Heuristics] -> Flag #1 : 00000100000001001101000100000100 (0x0404D104)
[Entrypoint Section Entropy] : 6.45 (section #0) ".text " | Size : 0x48E2060
(76423264) byte(s)
[DllCharacteristics] -> Flag : (0x0160) -> HEVA | ASLR | DEP
[SectionCount] 9 (0x9) | ImageSize 0x5AE5000 (95309824) byte(s)
[Export] 100% of function(s) (199 of 199) are in file | 0 are forwarded | 199
code | 0 data | 0 uninit data | 0 unknown |
[VersionInfo] Product Name : Chromium Embedded Framework (CEF) Dynamic Link
Library
[VersionInfo] Product Version : 3.3282.1742.g96f907e
[VersionInfo] File Description : Chromium Embedded Framework (CEF) Dynamic Link
Library
[VersionInfo] File Version : 3.3282.1742.g96f907e
[VersionInfo] Original FileName : libcef.dll
[VersionInfo] Internal Name : libcef
[VersionInfo] Legal Copyrights : Copyright (C) 2018 The Chromium Embedded
Framework Authors
[ModuleReport] [IAT] Modules -> ADVAPI32.dll | COMDLG32.dll | GDI32.dll |
KERNEL32.dll | ole32.dll | OLEAUT32.dll | PSAPI.DLL | SHELL32.dll | USER32.dll
| WINMM.dll | WS2_32.dll | NETAPI32.dll | COMCTL32.dll | USERENV.dll |
Secur32.dll | OLEACC.dll | WINTRUST.dll | HID.DLL | chrome_elf.dll |
dbghelp.dll | SHLWAPI.dll | USP10.dll | VERSION.dll | CRYPTUI.dll | dwmapi.dll
| PROPSYS.dll | CRYPT32.dll | dhcpcsvc.DLL | IPHLPAPI.DLL | ncrypt.dll |
urlmon.dll | WINHTTP.dll | DWrite.dll | dxgi.dll | d3d11.dll | WTSAPI32.dll |
WINSPOOL.DRV | IMM32.dll | d3d9.dll | dxva2.dll
[ModuleReport] [DelayImport] Modules -> CFGMGR32.dll | SETUPAPI.dll |
POWRPROF.dll | MF.dll | MFPlat.DLL | MFReadWrite.dll | bthprops.cpl |
BluetoothApis.dll | NDFAPI.DLL
[Debug Info] (record 1 of 2) (file offset 0x556DD40)
Characteristics : 0x0 | TimeDateStamp : 0x5A966D86 (Wed 28th Feb 2018 08:51:18
(GMT)) | MajorVer : 0 / MinorVer : 0 -> (0.0)
Type : 2 (0x2) -> CodeView | Size : 0x58 (88)
AddressOfRawData : 0x55738E4 | PointerToRawData : 0x5571AE4
CvSig : 0x53445352 | SigGuid 7ADBB5CB-847C-48CA-AAC79F528141090B
Age : 0x1 (1) | Pdb :
Y:\work\CEF3_git\chromium\src\out\Release_GN_x64\libcef.dll.pdb
[Debug Info] (record 2 of 2) (file offset 0x556DD5C)
Characteristics : 0x0 | TimeDateStamp : 0x5A966D86 (Wed 28th Feb 2018 08:51:18
(GMT)) | MajorVer : 0 / MinorVer : 0 -> (0.0)
Type : 13 (0xD) -> Undocumented | Size : 0x480 (1152)
AddressOfRawData : 0x557393C | PointerToRawData : 0x5571B3C
...
--- snip ---
https://www.virustotal.com/gui/file/b49a3cf5e7fb70947f3ea50abda530bb58bcfbff4de31a40bdc561b778b4b6d5/details
Dupe of bug 32342
Use Wine-Staging or 'winetricks -q arial' to work around.
Not that it would matter much here: your Wine 5.0 is outdated.
$ sha1sum SketchUpPro-20*
54d15b2dddf92178882ed14ff8a9d25f0da87b68 SketchUpPro-2019-en.exe
963409ae41315cc67023b7c0f911f428a4ec1f91 SketchUpPro-2020-1.exe
$ du -sh SketchUpPro-20*
183M SketchUpPro-2019-en.exe
208M SketchUpPro-2020-1.exe
$ wine --version
wine-6.0-rc5
Regards
--
Do not reply to this email, post in Bugzilla using the
above URL to reply.
You are receiving this mail because:
You are watching all bug changes.
More information about the wine-bugs
mailing list