[Bug 51113] New: Hancom Office 2020 Trial: Crashes after installing dependencies

WineHQ Bugzilla wine-bugs at winehq.org
Sun May 9 09:48:29 CDT 2021


https://bugs.winehq.org/show_bug.cgi?id=51113

            Bug ID: 51113
           Summary: Hancom Office 2020 Trial: Crashes after installing
                    dependencies
           Product: Wine
           Version: 6.8
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: ironman466 at naver.com
      Distribution: ---

Created attachment 69982
  --> https://bugs.winehq.org/attachment.cgi?id=69982
Installation process, clicking "확인(D)" will start installing dependencies and
start installing program

Running HOffice_2020_TRIAL.exe using winehq-devel crashes after installing
required dependencies. Same thing happens on winehq-stable.

Wine version i used is 6.8 and it's 64bit installation

Dependencies it installs are: Visual C++ 2013, Visual C++ 2015. I saw them
appear on "wine uninstaller"

This is the log i got: https://del.dog/mesterypek.txt
This program runs fine on actual Windows 10 installation. So i tried to open
this after setting wine to windows 10 on winecfg and tried again, but no luck.
the issue was same.
winecfg Configurations I tried are: Windows 10, Windows 7, but none of them
worked

Here's download link of the program:
https://cdn.hancom.com/pds/hnc/TIR/HOffice_2020_TRIAL.exe
This is trial version. It contains Korean.

It seems like it's unpacking installer under
"~/.wine/drive_c/users/$USER/Temp/", and it seems like running Install.exe
under that directory is same as just running HOffice_2020_TRIAL.exe and waiting
for it to unpack itself.

I'll attach installation process as it contains Korean. When firstly opening
the program, Click "확인(D)". It just says it needs Visual C++ 2013 and 2015 to
be installed.

I have tried this whole process again with Visual C++ 2013 and 2015 and .Net
4.6.2 installed using winetricks. It still says it needs Visual C++ 2013 even
though i installed it manually. After installing visual c++ 2013 as it needs
it, I got same error but in different form, now i get stack trace from winedbg:
https://del.dog/irryqegref.txt

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