[Bug 45208] Microsoft Office 2010 installer crashes at around 50 % mark

WineHQ Bugzilla wine-bugs at winehq.org
Wed Oct 13 05:18:07 CDT 2021


https://bugs.winehq.org/show_bug.cgi?id=45208

C. Leu <kle at bluewin.ch> changed:

           What    |Removed                     |Added
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                 CC|                            |kle at bluewin.ch

--- Comment #29 from C. Leu <kle at bluewin.ch> ---
A new little update to this interesting topic. I can confirm this bug. It is
100% reproducible on more recent multi-core based systems running Kubuntu 20.04
LTS and Wine 6.0.1 stable.

Despite many many attempts I was NOT able to install Office 2010 Home and
Student (incl. SP1) at a new AMD Ryzen 7 5700U based PC. I really have tried
EVERYTHING but it didn't work, the installer always crashed at the 50% mark.

I decided then to try it at an old single-core AMD Athlon II Neo K145 based
Netbook. And to my big surprise the installation worked perfectly well right
from the first time. I deleted the prefix and started the installation a second
time. It worked again absolutely error free! I repeated this a third and fourth
time, - always without any issue.

So I am now really baffled, the installation of Office 2010 works 100% reliable
at a single-core Netbook while it fails 100% at a modern 8-Core Ryzen based PC.
Something really strange is going on here... ;-)

Finally, I copied the "preinstalled" Wine prefix over from the Netbook to the
Ryzen PC. The installation of the MS Office 2010 Service Pack 2 went
flawlessly, this also reinstalled the missing Start Menu entries. All Office
2010 Home and Student applications are running great. I have used the following
winetricks parameters:

Before the installation:
winetricks -q mfc100
winetricks -q msxml6

After the installation:
winetricks -q riched20

Optional, maybe only sometimes needed (not used at the "Ryzen" Wine prefix):
winetricks -q gdiplus

I also applied the "Office 2013 black window" registry tweak (before the
installation):
Add a new "Direct3D" key in "HKCU\Software\Wine\" with dword "MaxVersionGL" and
value "30002" (hexa).

It would be nice if someone can explain here how I can limit in Wine the number
of CPU cores to one single? Maybe this would allow the installation of Office
2010 also on modern multi-core based systems.

https://appdb.winehq.org/objectManager.php?sClass=version&iId=17336&iTestingId=111267

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