[Bug 51786] New: Photoshop CC installer fails to start: your browser or operating system is no longer supported

WineHQ Bugzilla wine-bugs at winehq.org
Thu Sep 23 10:09:40 CDT 2021


https://bugs.winehq.org/show_bug.cgi?id=51786

            Bug ID: 51786
           Summary: Photoshop CC installer fails to start: your browser or
                    operating system is no longer supported
           Product: Wine
           Version: 6.17
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: robert.munteanu at gmail.com
      Distribution: ---

Created attachment 70680
  --> https://bugs.winehq.org/attachment.cgi?id=70680
Console output when running the installer

I'm trying to install Photoshop CC 2018 and the first window that pops up
(Adobe ID authentication presumably) fails to render with the message:

Update required

Your browser or operating system is no longer supported. You many need to
install the latest updates to your operating system.

Following the 'Learn more' link takes me to
https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html,
where I found that:

> Starting August 2020, only Internet Explorer version 11 and later are supported for signing in. Adobe software uses Internet Explorer during the sign-in process. If you are using an older version of Internet Explorer, you need to move to the latest one before July 14, 2021. After this date, you will no longer be able to sign in to your Adobe account, and will be redirected to this page.

$ wine --version
wine-6.17
$ sha256sum AdobePhotoshop19-mul_x64.zip 
62e2b5d942a8df49232086d6c94393c3ca7faaddcffb7154ef105f2fe3a1c3a4 
AdobePhotoshop19-mul_x64.zip

Installation steps:

$ WINEPREFIX=~/.wines/cc2018 wineboot -u
$ WINEPREFIX=~/.wines/cc2018 wine Set-up.exe

I tried with
$ WINEPREFIX=~/.wines/cc2018 wine winecfg /v win81
$ WINEPREFIX=~/.wines/cc2018 wine winecfg /v win10

but that did not help.

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