[Bug 53075] New: Spitfire Audio App 3.3.23: crashes/freezes after login

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=53075

            Bug ID: 53075
           Summary: Spitfire Audio App 3.3.23: crashes/freezes after login
           Product: Wine
           Version: 7.9
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs at winehq.org
          Reporter: nonamedboy at outlook.com
      Distribution: ---

Created attachment 72495
  --> https://bugs.winehq.org/attachment.cgi?id=72495
Archive containing logs and a screenshot

System information
------------------
Distribution        : Kubuntu 22.04 LTS
Kernel              : 5.15.0-30-generic
Architecture        : x86_64
CPU                 : Intel Core i7-12700F
Wine version        : wine-7.9 / 7.9~jammy-1
Wine package name   : wine-devel
Wine package source :
https://dl.winehq.org/wine-builds/ubuntu/dists/jammy/winehq-jammy.sources
Installed programs  : * Microsoft Visual C++ 2015-2019 Redistributable (x64) -
14.29.30139 [installed by Spitfire Audio]
                      * Spitfire Audio version 3.3.23
                      * Wine Mono Runtime 7.2.0
                      * Wine Mono Windows Support 7.2.0
Changed Settings    : Wine Windows version (7, 8, 8.1, 10)

Application information
-----------------------
Application         : Spitfire Audio App
Application version : 3.3.23
Official URL        :
https://www.spitfireaudio.com/library-manager/download/win/
Archive.org URL     :
https://web.archive.org/web/20220524211003/https://d1t3zg51rvnesz.cloudfront.net/p/files/lm/1642640400/win/SpitfireAudio-Win-3.3.23.exe
AppDB URL           :
https://appdb.winehq.org/objectManager.php?sClass=application&iId=19759
Installation path   : "~/.wine/drive_c/Program Files/Spitfire Audio/"
Installer file name : SpitfireAudio-Win-3.3.23.exe
Installer SHA1      : cf91f0ff1a60a3b0584b8587b78105100eb0b4d0
Executable file name: Spitfire Audio.exe
Executable SHA1     : b5370fb6fbf3926d48dfee23817e043ff35a4f72

Bug information
---------------
Type of bug         : crash/freeze; could be regression - AppDB indicates a
silver rating with 7.2-staging
Symptom             : the application does either crash or not respond (seems
to be random) and has to be terminated forcefully
Condition           : during startup, after login
Last error message  : 01b4:err:sync:RtlpWaitForCriticalSection section
00000000002300C8 "dlls/ntdll/heap.c: main process heap section" wait timed out
in thread 01b4, blocked by 0100, retrying (60 sec)

Steps to reproduce the bug
--------------------------
0. Reset the default wine prefix
1. Install the Spitfire Audio App in the default wine prefix
2. Open Terminal here: "~/.wine/drive_c/Program\ Files/Spitfire\ Audio/"
3. Run Spitfire Audio.exe: "wine Spitfire\ Audio.exe"
4. Click on "DECLINE" when asked about data collection
5. Enter username and password (free account needed)
6. Click on "LOGIN"
7. You will see the loading screen (circle shaped bar) fill to about 50%-100%,
then the application will either crash or not respond

Attachments
-----------
wine_bug_report_spitfire.zip:
  - app_log.txt                   : contains the logs created by Spitfire Audio
App
  - bug_info.txt                  : contains this description
  - Screenshot_20220524_225202.png: a screenshot of the frozen Spitfire Audio
App
  - wine_log.txt                  : contains the logs created by wine

Checklist
---------
- bug writing guidelines          : checked
- most frequently reported bugs   : no match found
- known issues                    : may be related to
https://bugs.winehq.org/show_bug.cgi?id=31882
- regression test                 : N/A

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