problem starting winword 97SR2

Heiko Nardmann h.nardmann at secunet.de
Mon May 21 07:40:21 CDT 2001


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On Monday 21 May 2001 14:09, Heiko Nardmann wrote:
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> On Monday 21 May 2001 13:05, Andreas Mohr wrote:
> > On Mon, May 21, 2001 at 11:30:11AM +0200, Heiko Nardmann wrote:
> > > When starting WinWord I get a dialog saying that either I have not
> > > enough work space or memory space. The program exits then.
> > >
> > > So after playing with the debug options I found out that this happens
> > > after a key named "Office.SharedMemory.1" is accessed inside the
> > > registry. Can someone tell me what to do to make word no longer
> > > complain?
> >
> > [HKEY_LOCAL_MACHINE\\Software\\Classes\\Office.SharedMemory.1]
> > "CLSID" = "{000c0114-0000-0000-c000-000000000046}"
> > "IID" = "{000c0507-0000-0000-c000-000000000046}"
> >

And now I have to say that this did not work. Sorry ...

Any other idea?

Here are the lines of debug with +all which contain references to this 
SharedMemory stuff; maybe someone can tell me what to do:


Call advapi32.211: RegDeleteKeyA(80000000,3079075c "Office.SharedMemory.1") 
ret=307907f6 fs=008f
Call ntdll.419: RtlInitAnsiString(405b6b88,3079075c "Office.SharedMemory.1") 
ret=407c591a fs=008f
Ret  ntdll.419: RtlInitAnsiString() retval=00000016 ret=407c591a fs=008f
Call ntdll.281: RtlAnsiStringToUnicodeString(405b6b90,405b6b88,00000001) 
ret=407c5926 fs=008f
trace:heap:HeapAlloc (40360000,00000002,0000002c): returning 403a7a2c
Ret  ntdll.281: RtlAnsiStringToUnicodeString() retval=00000000 ret=407c5926 
fs=008f
Call ntdll.132: NtOpenKey(405b6bd4,00000000,405b6b98) ret=407c593d fs=008f
trace:reg:NtOpenKey (0x80000000,L"Office.SharedMemory.1",0,0x405b6bd4)
080687e8: open_key( parent=-2147483648, access=00000000, 
name=L"Office.SharedMemory.1" )
Create key \\Machine\\Software\\Classes
Open key ERROR
080687e8: open_key() = c0000034 { hkey=0 }
Ret  ntdll.132: NtOpenKey() retval=c0000034 ret=407c593d fs=008f
Call ntdll.396: RtlFreeUnicodeString(405b6b90) ret=407c5945 fs=008f
trace:heap:HeapFree (40360000,00000002,403a7a2c): returning TRUE
Ret  ntdll.396: RtlFreeUnicodeString() retval=00000001 ret=407c5945 fs=008f
Call ntdll.466: RtlNtStatusToDosError(c0000034) ret=407c594b fs=008f
Ret  ntdll.466: RtlNtStatusToDosError() retval=00000002 ret=407c594b fs=008f
Ret  advapi32.211: RegDeleteKeyA() retval=00000002 ret=307907f6 fs=008f
Call advapi32.211: RegDeleteKeyA(80000000,3079075c "Office.SharedMemory.1") 
ret=307907f6 fs=008f
Call ntdll.419: RtlInitAnsiString(405b6b88,3079075c "Office.SharedMemory.1") 
ret=407c591a fs=008f
Ret  ntdll.419: RtlInitAnsiString() retval=00000016 ret=407c591a fs=008f
Call ntdll.281: RtlAnsiStringToUnicodeString(405b6b90,405b6b88,00000001) 
ret=407c5926 fs=008f
trace:heap:HeapAlloc (40360000,00000002,0000002c): returning 403a7a2c
Ret  ntdll.281: RtlAnsiStringToUnicodeString() retval=00000000 ret=407c5926 
fs=008f
Call ntdll.132: NtOpenKey(405b6bd4,00000000,405b6b98) ret=407c593d fs=008f
trace:reg:NtOpenKey (0x80000000,L"Office.SharedMemory.1",0,0x405b6bd4)
080687e8: open_key( parent=-2147483648, access=00000000, 
name=L"Office.SharedMemory.1" )
Open key ERROR
080687e8: open_key() = c0000034 { hkey=0 }
Ret  ntdll.132: NtOpenKey() retval=c0000034 ret=407c593d fs=008f



- -- 
Heiko Nardmann (Dipl.-Ing.), h.nardmann at secunet.de, Software Development
secunet Security Networks AG - Sicherheit in Netzwerken (www.secunet.de),
Weidenauer Str. 223-225, D-57076 Siegen
Tel. : +49 271 48950-13, Fax  : +49 271 48950-50
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