spetreolle at yahoo.fr
Wed Nov 27 15:57:07 CST 2002
I don't think so. I'm living it all the time in my work.
The difference between the web and the society is HIERARCHY.
A simple problem on a commercial product (or enterprise) needs :
- ~ 100 incident tickets to the incident service (lots of time waste)
- an answer to be found.
- say 'PROBLEM IS FIXED WHEN DOING THIS', which takes 90% of the total
time of reaction.
> PS even if Sean is happy now, and his boss too, let's keep realistic
> we were able to give quick feedback here because the solution was
Do You Yahoo!? -- Une adresse @yahoo.fr gratuite et en français !
Yahoo! Mail : http://fr.mail.yahoo.com
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