On bugs and docs

[James Hawkins]

On 3/20/07, Tom Spear <speeddymon at gmail.com> wrote:
> On 3/20/07, James Hawkins <truiken at gmail.com> wrote:
> > On 3/20/07, Tom Spear <speeddymon at gmail.com> wrote:
> >
> > What's wrong with the components (besides the possible lack of
> > components for some dlls) and the search page?
>
> Well just that some of them are not very clear, wine-binary for one.
> What would be an example of something that should go under that
> component?  Some are nonexistent, keyboard/mouse problems outside of
> games/dinput that dont cause a crash and aren't related to NLS..
> Perhaps a component for keyboard and mice input.  Although now that I
> think about it, dinput is a bit general too, because it handles so
> much.  dinput IMHO should be split into keyboard input, mouse input,
> and something else for joystick/gamepads/etc since there are different
> people that work on those 3 distinct parts of dinput.
>
> As for the search page, when I first saw it (when I was a new user) I
> was inundated by it and had to thoroughly read each thing and try to
> comprehend it..  Because the default search box at the top only
> searches the summary.
>
> We always say that users need to search bugzilla for their bug before
> filing one, but nobody wants to have to unselect all of the statuses
> (so that all bugs are searched), and then have to still go and setup
> an advanced query just to search all bugs in their entirety for the
> word winrar..
>

You shouldn't be searching all bugs when filing a new bug...the reason
to search for bugs (in the case of a new bug report) is to make sure
you're not making a duplicate report.  A new bug can't be a duplicate
of a closed bug (technically not always true, but for all intents and
purposes, the generalization can be made).

> Example: I click Query bugs, and type winrar and hit search.  I get 3
> bugs.  But if I unselect all of the statuses, then I get 9 bugs, and
> if I use the boolean charts at the bottom, and do summary contains any
> of the words winrar or comment contains any of the words winrar, then
> I get 23 bugs.
>
> I just think that mozilla (since we cant/wont) should give 2 search
> pages with google-like functionality, 1 search box, you type what you
> want to find, and hit search and it searches all of the bugs in their
> entirety.  Then if you need a more advanced search then they show
> everything on the current search page except for the boolean charts,
> and if you need a fine-grained search then you can click a link to get
> to the boolean charts..
>
> On a side note, I just realized that there is a way to search the
> comments without having to use the boolean charts, but that still
> doesnt solve the problem of having to unselect all of the statuses so
> that I can search all bugs..
>


-- 
James Hawkins