Please remove / block user from bugzilla

[Dan Kegel]

Rosanne wrote:
> A lot of new users mistake bugzilla for a support forum, and bug reports are
> littered with comments that don't belong there.

Yes, that's a problem.

> Would it be possible to add a line to the text above the comment entry box
> (by the "do not paste logs" warning) telling people more explicitly what sorts
> of comments are appropriate, and directing them to the forum for user support?
> Yes, I know some people will ignore it anyway, but it might help cut down on the noise.

As you point out, people don't read... it might be more useful to
put a length limit check so that posting a long comment requires
privileges.  Maybe that could be done as simply as "if this is user's
first bug, don't let him post more than ten lines".