RFC: Adding distribution field to Bugzilla

[Austin English]

On Tue, Oct 7, 2014 at 1:41 PM, Sebastian Lackner <sebastian at fds-team.de>
wrote:

> On 07.10.2014 20:17, Austin English wrote:
> > Howdy everyone,
> >
> > I'd like to add a distribution field to Bugzilla, to make it easier to
> > identify when users may have additional patches installed by their
> > distribution and/or other distribution specific issues (e.g.,
> > https://bugs.winehq.org/show_bug.cgi?id=35413). It would be a drop down
> > selection, with the major distributions listed (i.e., ArchLinux, Debian,
> > Fedora, Gentoo, Mint, RedHat, Slackware, Suse, Ubuntu, other).
> >
> > Comments/feedback welcome.
> >
>
> I think its a good idea and it definitely doesn't hurt to ask for that.
> Not only in case of patched versions, it would also be useful to know if
> the user tries to use a broken Wine package (CentOS 7 for example, they
> provide a 64-Bit-only build). To ensure that users report their
> distribution as exactly as possible I would also suggest to list individual
> versions for each distro. We also get bug reports from time to time, where
> users still use a distro, that has been discontinued since several years
> ago, and they haven't noticed that yet. xD
>

I don't want to go that far, the list would quickly become out of date and
grow quite large (see the AppDB for what I mean).


> The only disadvantage: There is still no guarantee that this information
> is sufficient.
>
> * Gentoo USE flags ...
> * Various different Ubuntu packages (official, ubuntu-wine, third-party,
> ...)
> * Mints stupid decision to not install recommended packages by default,
> something that the Ubuntu/Debian packages rely on ...
>

Of course. Getting perfect bug reports is hard, but with just the
distribution name, that's usually enough information for a starting point.
Missing information can be gathered by a comment in the bug.

I personally would also vote to include some better diagnostic methods into
> Wine itself, for example checking for missing libraries. Our wine builds
> already include such a feature (wine --check-libs), which allows us easily
> to verify, that the user is not missing something important, like 32-bit
> libxcomposite, libxrandr, ...
>

Sure, but that's a separate discussion (and not my decision to make ;) ).

-- 
-Austin
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