RFC: Adding distribution field to Bugzilla

Scott Ritchie scottritchie at ubuntu.com
Tue Oct 7 14:02:07 CDT 2014


I would also endorse the addition of a "packaging" component to bugzilla.
Packaging bugs are bugs and users can't at the outset be expected to know
the difference, so it would be nice to not categorically send them away and
hope they refile in the appropriate place (Launchpad etc).  It's somewhat
nice to pass the buck onto distros that break things and close the bug as
invalid, but at the end of the day they are our users too.

The other advantage, of course, is that keeping such bugs open might cut
down on duplicates or encourage someone to become a distro packager (a lot
of distro bugs I suspect happen because no one who knows better actually
has full responsibility over the package).  It would also be easier for me
to search and find them -- right now I have to hope someone subscribes me
to a Wine bug caused by Ubuntu packaging before it gets closed.

On Tue, Oct 7, 2014 at 11:41 AM, Sebastian Lackner <sebastian at fds-team.de>
wrote:

> On 07.10.2014 20:17, Austin English wrote:
> > Howdy everyone,
> >
> > I'd like to add a distribution field to Bugzilla, to make it easier to
> > identify when users may have additional patches installed by their
> > distribution and/or other distribution specific issues (e.g.,
> > https://bugs.winehq.org/show_bug.cgi?id=35413). It would be a drop down
> > selection, with the major distributions listed (i.e., ArchLinux, Debian,
> > Fedora, Gentoo, Mint, RedHat, Slackware, Suse, Ubuntu, other).
> >
> > Comments/feedback welcome.
> >
>
> I think its a good idea and it definitely doesn't hurt to ask for that.
> Not only in case of patched versions, it would also be useful to know if
> the user tries to use a broken Wine package (CentOS 7 for example, they
> provide a 64-Bit-only build). To ensure that users report their
> distribution as exactly as possible I would also suggest to list individual
> versions for each distro. We also get bug reports from time to time, where
> users still use a distro, that has been discontinued since several years
> ago, and they haven't noticed that yet. xD
>
> The only disadvantage: There is still no guarantee that this information
> is sufficient.
>
> * Gentoo USE flags ...
> * Various different Ubuntu packages (official, ubuntu-wine, third-party,
> ...)
> * Mints stupid decision to not install recommended packages by default,
> something that the Ubuntu/Debian packages rely on ...
>
> I personally would also vote to include some better diagnostic methods
> into Wine itself, for example checking for missing libraries. Our wine
> builds already include such a feature (wine --check-libs), which allows us
> easily to verify, that the user is not missing something important, like
> 32-bit libxcomposite, libxrandr, ...
>
> Regards,
> Sebastian
>
>
>
>
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