previous installation not completed

Andrew Gaffney agaffney at
Mon Jun 24 12:58:14 CDT 2002

what do you do when you run a setp program and it gives you the message 
"A previous installation has not completed. Please restart Windows to 
finish the installation."? This is left over from my installing Office 
2000, which doesn't work anyway (under 20020605) and i'm attempting to 
installing Internet Explorer 5. any ideas?

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