[Wine] Trying to run LiveResponse

Chris themightychris at gmail.com
Mon Mar 19 00:47:06 CDT 2007


LiveResponse is a CRM tech support client.  The installer went through
without a hitch, but when I run i get about 10 "Internal Application
Error" message boxes and the final window comes up but doesn't render
much.  I'm using Wine 0.9.9.  I'm new to wine, so I don't really know
where to begin with getting something like this working.  I doubt
anyone's got experience with this particular program but I was
wondering if any of the errors that come up are easy fixes.  It seems
like a lot of trouble starts out with the Mozilla control but I have no
idea how to go about fixing those problems.  Any guidance is
appreciated



>wine LiveResponse.exe
libGL warning: 3D driver claims to not support visual 0x4b
fixme:ole:CoRegisterMessageFilter stub
fixme:richedit:RichEditANSIWndProc WM_SETFONT: stub
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library mozz.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\necko.dll") not found
err:module:import_dll Library mozz.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\necko.dll") not found
err:module:import_dll Library mozz.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\necko.dll") not found
err:module:import_dll Library mozz.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\necko.dll") not found
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\profile.dll") not found
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library gkgfx.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\gkwidget.dll") not found
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library gkgfx.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\gkwidget.dll") not found
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library gkgfx.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\gkwidget.dll") not found
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library gkgfx.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\gkwidget.dll") not found
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library gkgfx.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\gkwidget.dll") not found
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
fixme:keyboard:RegisterHotKey (0x30052,2316,0x0000000a,68): stub
err:module:import_dll Library js3250.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\embedcomponents.dll") not found
err:module:import_dll Library gkgfx.dll (which is needed by
L"C:\\Program Files\\Mozilla ActiveX Control
v1.7.12\\components\\gkwidget.dll") not found
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:ole:ITypeInfo_fnInvoke failed to convert param 1 to
VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF
err:systray:start_systray_process timeout waiting for L"explorer
/systray" to start
libGL warning: 3D driver claims to not support visual 0x4b
err:systray:start_systray_process timeout waiting for L"explorer
/systray" to start
wine: Unhandled division by zero at address 0x6780a470 (thread 0009),
starting debugger...
WineDbg starting on pid 0x8
libGL warning: 3D driver claims to not support visual 0x4b
Unhandled exception: divide by zero in 32-bit code (0x6780a470).
Register dump:
 CS:0073 SS:007b DS:007b ES:007b FS:1007 GS:0033
 EIP:6780a470 ESP:7fbaf0dc EBP:00000000 EFLAGS:00010246(   - 00
-RIZP1)
 EAX:00000000 EBX:7fbaf198 ECX:7d95e300 EDX:00000000
 ESI:7d95e300 EDI:00000010
Stack dump:
0x7fbaf0dc:  00000047 7d95e300 7d95e300 67983839
0x7fbaf0ec:  7fbaf198 00000047 000001c3 7d95e32c
0x7fbaf0fc:  00000010 00000000 7d95dd40 67983eaf
0x7fbaf10c:  7fbaf198 00000047 000001c3 00000010
0x7fbaf11c:  00000000 7d95e300 00000000 00000000
0x7fbaf12c:  00000001 00000000 7d95ce20 7fbaf2b0
0200: sel=1007 base=7fe4a000 limit=00001fff 32-bit rw-
Backtrace:
=>1 0x6780a470 in toolkitpro981vc71 (+0xa470) (0x6780a470)
0x6780a470: divl	0x24(%esi),%eax
Modules:
Module	Address			Debug info	Name (116 modules)
PE	0x00400000-00669000	Deferred        liveresponse
PE	0x10000000-1000c000	Deferred        idletime
PE	0x30000000-30026000	Deferred        nspr4
PE	0x66300000-66365000	Deferred        spellican
PE	0x67800000-67ae9000	Export          toolkitpro981vc71
PE	0x780c0000-78121000	Deferred        msvcp60
ELF	0x7bf00000-7bf03000	Deferred        <wine-loader>
PE	0x7c140000-7c243000	Deferred        mfc71
PE	0x7c340000-7c396000	Deferred        msvcr71
PE	0x7c3a0000-7c41b000	Deferred        msvcp71
PE	0x7c580000-7c58d000	Deferred        webbrwsr
PE	0x7c7c0000-7c7cd000	Deferred        xppref32
PE	0x7ca40000-7ca46000	Deferred        plds4
PE	0x7ca50000-7ca57000	Deferred        plc4
ELF	0x7ca5f000-7cac0000	Deferred        msvcrt<elf>
  \-PE	0x7ca70000-7cac0000	\               msvcrt
PE	0x7cac0000-7cb1f000	Deferred        xpcom
PE	0x7cb20000-7cb50000	Deferred        mozctl
ELF	0x7cb60000-7cb92000	Deferred        shdocvw<elf>
  \-PE	0x7cb70000-7cb92000	\               shdocvw
ELF	0x7cbf8000-7cc12000	Deferred        wsock32<elf>
  \-PE	0x7cc00000-7cc12000	\               wsock32
ELF	0x7d6a6000-7d6ec000	Deferred        riched20<elf>
  \-PE	0x7d6c0000-7d6ec000	\               riched20
ELF	0x7d6ec000-7d700000	Deferred        riched32<elf>
  \-PE	0x7d6f0000-7d700000	\               riched32
ELF	0x7d81e000-7d86a000	Deferred        libgcrypt.so.11
ELF	0x7d86a000-7d897000	Deferred        libcrypt.so.1
ELF	0x7d8a9000-7d912000	Deferred        libgnutls.so.12
ELF	0x7d912000-7d940000	Deferred        libcups.so.2
ELF	0x7db7b000-7db90000	Deferred        midimap<elf>
  \-PE	0x7db80000-7db90000	\               midimap
ELF	0x7dca4000-7dcbc000	Deferred        msacm<elf>
  \-PE	0x7dcb0000-7dcbc000	\               msacm
ELF	0x7dcbc000-7dd00000	Deferred        wineoss<elf>
  \-PE	0x7dcd0000-7dd00000	\               wineoss
ELF	0x7dd40000-7dd50000	Deferred        libtasn1.so.2
ELF	0x7e981000-7e985000	Deferred        libgpg-error.so.0
ELF	0x7e985000-7e9b6000	Deferred        uxtheme<elf>
  \-PE	0x7e990000-7e9b6000	\               uxtheme
ELF	0x7e9b6000-7e9bf000	Deferred        libxcursor.so.1
ELF	0x7e9bf000-7e9db000	Deferred        imm32<elf>
  \-PE	0x7e9d0000-7e9db000	\               imm32
ELF	0x7e9db000-7e9e3000	Deferred        libxrender.so.1
ELF	0x7ece3000-7ef04000	Deferred        i915_dri.so
ELF	0x7ef04000-7ef6a000	Deferred        libgl.so.1
ELF	0x7ef6a000-7f050000	Deferred        libx11.so.6
ELF	0x7f050000-7f068000	Deferred        libice.so.6
ELF	0x7f068000-7f0eb000	Deferred        winex11<elf>
  \-PE	0x7f080000-7f0eb000	\               winex11
ELF	0x7f0eb000-7f10a000	Deferred        libexpat.so.1
ELF	0x7f10a000-7f138000	Deferred        libfontconfig.so.1
ELF	0x7f138000-7f14c000	Deferred        libz.so.1
ELF	0x7f14c000-7f1ae000	Deferred        libfreetype.so.6
ELF	0x7f1ae000-7f200000	Deferred        dsound<elf>
  \-PE	0x7f1c0000-7f200000	\               dsound
ELF	0x7f200000-7f226000	Deferred        msacm32<elf>
  \-PE	0x7f210000-7f226000	\               msacm32
ELF	0x7f226000-7f251000	Deferred        ws2_32<elf>
  \-PE	0x7f230000-7f251000	\               ws2_32
ELF	0x7f251000-7f2e7000	Deferred        oleaut32<elf>
  \-PE	0x7f270000-7f2e7000	\               oleaut32
ELF	0x7f2e7000-7f313000	Deferred        winspool<elf>
  \-PE	0x7f2f0000-7f313000	\               winspool
ELF	0x7f313000-7f3b0000	Deferred        comdlg32<elf>
  \-PE	0x7f320000-7f3b0000	\               comdlg32
ELF	0x7f3b0000-7f3c4000	Deferred        msimg32<elf>
  \-PE	0x7f3c0000-7f3c4000	\               msimg32
ELF	0x7f3c4000-7f44c000	Deferred        winmm<elf>
  \-PE	0x7f3d0000-7f44c000	\               winmm
ELF	0x7f44c000-7f50c000	Deferred        comctl32<elf>
  \-PE	0x7f460000-7f50c000	\               comctl32
ELF	0x7f50c000-7f5d8000	Deferred        shell32<elf>
  \-PE	0x7f520000-7f5d8000	\               shell32
ELF	0x7f5d8000-7f5f7000	Deferred        iphlpapi<elf>
  \-PE	0x7f5e0000-7f5f7000	\               iphlpapi
ELF	0x7f5f7000-7f640000	Deferred        rpcrt4<elf>
  \-PE	0x7f610000-7f640000	\               rpcrt4
ELF	0x7f640000-7f6d1000	Deferred        ole32<elf>
  \-PE	0x7f660000-7f6d1000	\               ole32
ELF	0x7f6d1000-7f72c000	Deferred        shlwapi<elf>
  \-PE	0x7f6e0000-7f72c000	\               shlwapi
ELF	0x7f72c000-7f76c000	Deferred        advapi32<elf>
  \-PE	0x7f740000-7f76c000	\               advapi32
ELF	0x7f76c000-7f776000	Deferred        libgcc_s.so.1
ELF	0x7f776000-7f77b000	Deferred        libxfixes.so.3
ELF	0x7f77b000-7f788000	Deferred        libxext.so.6
ELF	0x7f85d000-7f90e000	Deferred        gdi32<elf>
  \-PE	0x7f870000-7f90e000	\               gdi32
ELF	0x7f90e000-7fa3a000	Deferred        user32<elf>
  \-PE	0x7f930000-7fa3a000	\               user32
ELF	0x7fa3a000-7fa59000	Deferred        mpr<elf>
  \-PE	0x7fa40000-7fa59000	\               mpr
ELF	0x7fa59000-7faa0000	Deferred        wininet<elf>
  \-PE	0x7fa60000-7faa0000	\               wininet
ELF	0x7fbb1000-7fbb4000	Deferred        libxrandr.so.2
ELF	0x7fbb4000-7fbbb000	Deferred        libdrm.so.2
ELF	0x7fbee000-7fcf0000	Deferred        kernel32<elf>
  \-PE	0x7fc10000-7fcf0000	\               kernel32
ELF	0x7fe02000-7fe07000	Deferred        libxxf86vm.so.1
ELF	0x7fe07000-7fe11000	Deferred        libnss_files.so.2
ELF	0x7fe11000-7fe1a000	Deferred        libnss_nis.so.2
ELF	0x7fe1a000-7fe2f000	Deferred        libnsl.so.1
ELF	0x7fe2f000-7fe38000	Deferred        libnss_compat.so.2
ELF	0x7fe38000-7fe3b000	Deferred        libxau.so.6
ELF	0x7fe3b000-7fe40000	Deferred        libxxf86dga.so.1
ELF	0x7fe42000-7fe4a000	Deferred        libsm.so.6
ELF	0x7fe4e000-7fe70000	Deferred        libm.so.6
ELF	0x7fe70000-7ff66000	Deferred        libwine_unicode.so.1
ELF	0x7ff66000-7ffe0000	Deferred        ntdll<elf>
  \-PE	0x7ff80000-7ffe0000	\               ntdll
ELF	0xb7dc3000-b7dc6000	Deferred        libdl.so.2
ELF	0xb7dc6000-b7ef5000	Deferred        libc.so.6
ELF	0xb7ef5000-b7f07000	Deferred        libpthread.so.0
ELF	0xb7f1a000-b7f34000	Deferred        libwine.so.1
ELF	0xb7f37000-b7f4d000	Deferred        ld-linux.so.2
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) C:\Program Files\Kayako\LiveResponse\LiveResponse.exe
	0000000d    0
	0000000c    0
	0000000b    0
	0000000a    0
	00000009    0 <==



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